Senior Manager, Operations - Walmart Connect
Walmart Connect, Bentonville, AR, United States
Position Summary
About Walmart Connect: Walmart Connect is the retail media business within Walmart, Inc. We were created to keep up with the changing world of Walmart customers by offering more than just media. Walmart Connect helps brands connect with customers more often and more meaningfully through omnichannel experiences. Our digital advertising business is important to Walmart's overall strategy, which is why we're excited to grow and open up this opportunity to join this high‑visibility, mission‑driven team within the world’s largest retail company.
The Senior Manager, Operations leads the execution of complex projects, programs, and operational initiatives that support business growth, efficiency, and strategic priorities. This role partners cross‑functionally to drive results, optimize processes, and deliver scalable solutions across the organization.
What You'll Do Project & Program Management
Lead the execution of projects, workstreams, and programs by developing and managing project plans, timelines, and deliverables
Monitor performance against defined standards, track progress, and adjust plans as needed to ensure successful implementation
Identify risks, develop mitigation strategies, and implement contingency plans for escalated issues
Manage budgets and approve expenditures as required
Data Analysis & Decision Support
Provide data‑driven insights by sourcing, analyzing, and interpreting business data
Identify trends, assess performance, and translate findings into actionable recommendations aligned with business objectives
Support strategic decision‑making through analysis of key initiatives and business performance
Operational Excellence & Process Improvement
Drive the implementation of business solutions by partnering with cross‑functional stakeholders
Identify opportunities to improve efficiency, reduce costs, and streamline processes
Develop and implement scorecards, tracking mechanisms, and performance metrics
Ensure data accuracy and consistency across systems and reporting
Innovation & Tool Development
Lead the development and enhancement of operational tools, reporting, and customer‑facing functionality
Define business and functional requirements and provide solutions for complex, cross‑functional challenges
Partner with Product, Engineering, Merchandising, and other teams to deliver scalable solutions
Strategy Execution & Business Impact
Execute multiple business plans and initiatives aligned with organizational priorities
Identify and remove barriers to performance and drive accountability for results
Support initiatives that generate revenue, reduce operational costs, and improve overall business outcomes
Stakeholder Management & Collaboration
Build strong relationships with internal partners and influence cross‑functional teams to drive alignment and execution
Communicate priorities, progress, and outcomes to stakeholders and leadership
People Leadership
Lead, coach, and develop a team by setting clear expectations and fostering a high‑performing, inclusive work environment
Provide ongoing feedback, recognition, and development opportunities
Promote a culture of collaboration, accountability, and continuous learning
What You'll Bring
Background in operations, finance, strategy, or business transformation
Strong proficiency in data analysis and reporting tools (e.g., Excel, Tableau)
Experience with financial/budget oversight
Proven ability to manage complex, cross‑functional programs and influence without direct authority
Experience working with external vendors and managing end‑to‑end program delivery
Strong executive communication skills, with the ability to translate data into clear, actionable insights
Demonstrated ability to drive process improvement, automation, and operational efficiency
Experience developing or supporting learning and development programs or large‑scale training initiatives
Ability to thrive in a fast‑paced, evolving environment and manage multiple priorities effectively
Benefits At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.
For Information About Benefits And Eligibility, See One.Walmart.
Salary • Bentonville, Arkansas (US‑30008): The annual salary range for this position is $90,000.00 – $180,000.00. • Hoboken, New Jersey (US‑10279): The annual salary range for this position is $108,000.00 – $216,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include stock.
Minimum Qualifications Bachelor’s degree in Business Administration, Engineering, Operations, or related field and 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area. 1 year’s supervisory experience.
Preferred Qualifications
Leadership of cross‑functional task forces or projects
Master’s in Operations Management
Project Management Professional certification
Primary Location 1601 SE 10th St, Bentonville, AR 72716, United States of America
Additional Policies Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
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The Senior Manager, Operations leads the execution of complex projects, programs, and operational initiatives that support business growth, efficiency, and strategic priorities. This role partners cross‑functionally to drive results, optimize processes, and deliver scalable solutions across the organization.
What You'll Do Project & Program Management
Lead the execution of projects, workstreams, and programs by developing and managing project plans, timelines, and deliverables
Monitor performance against defined standards, track progress, and adjust plans as needed to ensure successful implementation
Identify risks, develop mitigation strategies, and implement contingency plans for escalated issues
Manage budgets and approve expenditures as required
Data Analysis & Decision Support
Provide data‑driven insights by sourcing, analyzing, and interpreting business data
Identify trends, assess performance, and translate findings into actionable recommendations aligned with business objectives
Support strategic decision‑making through analysis of key initiatives and business performance
Operational Excellence & Process Improvement
Drive the implementation of business solutions by partnering with cross‑functional stakeholders
Identify opportunities to improve efficiency, reduce costs, and streamline processes
Develop and implement scorecards, tracking mechanisms, and performance metrics
Ensure data accuracy and consistency across systems and reporting
Innovation & Tool Development
Lead the development and enhancement of operational tools, reporting, and customer‑facing functionality
Define business and functional requirements and provide solutions for complex, cross‑functional challenges
Partner with Product, Engineering, Merchandising, and other teams to deliver scalable solutions
Strategy Execution & Business Impact
Execute multiple business plans and initiatives aligned with organizational priorities
Identify and remove barriers to performance and drive accountability for results
Support initiatives that generate revenue, reduce operational costs, and improve overall business outcomes
Stakeholder Management & Collaboration
Build strong relationships with internal partners and influence cross‑functional teams to drive alignment and execution
Communicate priorities, progress, and outcomes to stakeholders and leadership
People Leadership
Lead, coach, and develop a team by setting clear expectations and fostering a high‑performing, inclusive work environment
Provide ongoing feedback, recognition, and development opportunities
Promote a culture of collaboration, accountability, and continuous learning
What You'll Bring
Background in operations, finance, strategy, or business transformation
Strong proficiency in data analysis and reporting tools (e.g., Excel, Tableau)
Experience with financial/budget oversight
Proven ability to manage complex, cross‑functional programs and influence without direct authority
Experience working with external vendors and managing end‑to‑end program delivery
Strong executive communication skills, with the ability to translate data into clear, actionable insights
Demonstrated ability to drive process improvement, automation, and operational efficiency
Experience developing or supporting learning and development programs or large‑scale training initiatives
Ability to thrive in a fast‑paced, evolving environment and manage multiple priorities effectively
Benefits At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.
For Information About Benefits And Eligibility, See One.Walmart.
Salary • Bentonville, Arkansas (US‑30008): The annual salary range for this position is $90,000.00 – $180,000.00. • Hoboken, New Jersey (US‑10279): The annual salary range for this position is $108,000.00 – $216,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include stock.
Minimum Qualifications Bachelor’s degree in Business Administration, Engineering, Operations, or related field and 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area. 1 year’s supervisory experience.
Preferred Qualifications
Leadership of cross‑functional task forces or projects
Master’s in Operations Management
Project Management Professional certification
Primary Location 1601 SE 10th St, Bentonville, AR 72716, United States of America
Additional Policies Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
#J-18808-Ljbffr