Logo
job logo

Remote Processing Specialist

CLEAResult, Sioux Falls, SD, United States


10 Mbps upload / 20 Mbps download / 99% latency

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon‑neutral energy‑efficient future for our communities and our planet. We do that by creating a people‑first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, You Will Enjoy

Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours

401(k) with company match

Paid vacation, sick, personal and parental leave time

Paid Volunteer Time: giving back to our communities is important to us

Employee Recognition Program – convert your recognition points into gift cards

Employee Assistance Program – offers benefits to help you manage daily responsibilities

Access to on‑demand training courses to advance further in your career

Job Description The position is remote and can be located anywhere in the U.S. the job is posted.

We’re looking for a talented individual …

To join us as a Processing Specialist I for Integrated Customer Services! In this remote role, you will be responsible for ensuring the Integrated Customer Service (ICS) team meets program deliverables by processing rebates accurately.

Responsibilities

Data entry and validation of energy rebate requests

Consistently meet outlined Key Performance Indicators (KPIs)

Contribute to process improvements in a team‑based environment

Expectations

Maintain 90% or greater production standards, an accuracy rating of 99%, and minimize critical errors per month

Follow outlined standard operating procedures to ensure success

Maintain a high level of professionalism

Develop new skills for new programs and tasks to meet utilization goals set by the supervisor

Qualifications

Previous experience in data entry a plus

Resourceful and inquisitive with high energy

Strong organizational skills. Experience with Microsoft Office applications a plus

Flexibility with schedule; split shifts may be required as needed. Schedule may change with minimal notice. May be asked to work evenings and/or Saturdays during times of increased volume

Remote Work Requirements We provide a laptop, software, and all necessary equipment.

Home Internet Requirements

10 Mbps upload / 20 Mbps download / 99% latency

Google: ‘free speed test’ if you are unsure

Ability to hardwire internet, plug directly into router

Environment

Dedicated home office space, free of personal disruptions

Two power connections

You are scheduled to be on the phone throughout the entirety of your shift – no flexibility to answer the door or be on‑call care for others during scheduled work hours

Compensation $16 / hour + $65 / month internet stipend

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g., JD/technology), for example.

CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre‑employment checks.

Equal Opportunity Employer As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.

#J-18808-Ljbffr