Customer Relations Representative - State Farm Agent Team Member
Manny Coby - State Farm Agent, Saddle Brook, NJ, United States
About Acrisure
Acrisure is a global fintech leader, empowering millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting‑edge technology and top‑tier human support together, we connect clients with customized solutions across insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services and more.
In the last twelve years Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19 000 colleagues in more than 20 countries. Built on entrepreneurial spirit, we prioritize leadership, accountability and collaboration, equipping teams to work at the highest levels.
Employee Benefits Account Coordinator – Public Entity and Municipal Sector Responsible for routine tasks and primary points of contact for the clients they oversee, working under direct supervision. Supports and informs coverage strategy and plan, applying principles of insurance to everyday situations.
Essential Duties and Responsibilities
Establish & maintain strong relationships and make periodic decisions on account updates and coverages
Assist the Account Manager with assigned book of business – pre‑renewal marketing & analysis, renewal administration, ongoing communication
Manage enrollment and educational material under the direction of the Account Manager
Investigate and resolve eligibility file issues, research and resolve file discrepancies reported by carriers
Provide timely updates to Account Managers to share client and carrier requestsAssist Account Managers in annual benefits open enrollment, including plan design changes and testing; conduct open enrollment presentations when needed
Perform other duties as necessary to support assigned Account Manager
Comply with government and state regulations and plan provisions to ensure compliance with annual notices and plan provisions are communicated accurately
Education and Experience
1–3 years of prior insurance industry experience preferred
Active Life & Health License or ability to obtain one within 60 days of hire date
High school diploma or recognized equivalent (required)
Strong organizational skills – ability to prioritize and be proactive
Computer skills: Microsoft Word, Outlook and Excel
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, premiums, commissions, proportions and percentages
Reasoning Skills: Ability to solve practical problems, interpret a variety of instructions and deal with a variety of variables furnished in written, oral, diagram or schedule form
The base compensation range for this position is $23 – $30. This range reflects Acrisure’s good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location and internal equity.
Candidates should be comfortable with an on‑site presence to support collaboration, team leadership and cross‑functional partnership.
Why Join Us At Acrisure, we’re building more than a business – we’re building a community where people can grow, thrive and make an impact. Our benefits are designed to support every dimension of your life, from health and finances to family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through partnerships with Corewell Health, Helen DeVos Children’s Hospital, UPMC Children’s Hospital and Blythedale Children’s Hospital.
Employee Benefits
Physical Wellness: Comprehensive medical, dental and vision insurance; life and disability insurance; fertility benefits; wellness resources; paid sick time
Mental Wellness: Generous paid time off, holidays, Employee Assistance Program (EAP) and a complimentary Calm app subscription
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; employee discount programs
Family Care: Paid maternity leave, paid paternity leave (including for adoptive parents), legal plan options and pet insurance coverage
and so much more!
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.
Final candidates will be required to complete post‑offer verification processes related to the role and in accordance with applicable laws.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
#J-18808-Ljbffr
In the last twelve years Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19 000 colleagues in more than 20 countries. Built on entrepreneurial spirit, we prioritize leadership, accountability and collaboration, equipping teams to work at the highest levels.
Employee Benefits Account Coordinator – Public Entity and Municipal Sector Responsible for routine tasks and primary points of contact for the clients they oversee, working under direct supervision. Supports and informs coverage strategy and plan, applying principles of insurance to everyday situations.
Essential Duties and Responsibilities
Establish & maintain strong relationships and make periodic decisions on account updates and coverages
Assist the Account Manager with assigned book of business – pre‑renewal marketing & analysis, renewal administration, ongoing communication
Manage enrollment and educational material under the direction of the Account Manager
Investigate and resolve eligibility file issues, research and resolve file discrepancies reported by carriers
Provide timely updates to Account Managers to share client and carrier requestsAssist Account Managers in annual benefits open enrollment, including plan design changes and testing; conduct open enrollment presentations when needed
Perform other duties as necessary to support assigned Account Manager
Comply with government and state regulations and plan provisions to ensure compliance with annual notices and plan provisions are communicated accurately
Education and Experience
1–3 years of prior insurance industry experience preferred
Active Life & Health License or ability to obtain one within 60 days of hire date
High school diploma or recognized equivalent (required)
Strong organizational skills – ability to prioritize and be proactive
Computer skills: Microsoft Word, Outlook and Excel
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, premiums, commissions, proportions and percentages
Reasoning Skills: Ability to solve practical problems, interpret a variety of instructions and deal with a variety of variables furnished in written, oral, diagram or schedule form
The base compensation range for this position is $23 – $30. This range reflects Acrisure’s good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location and internal equity.
Candidates should be comfortable with an on‑site presence to support collaboration, team leadership and cross‑functional partnership.
Why Join Us At Acrisure, we’re building more than a business – we’re building a community where people can grow, thrive and make an impact. Our benefits are designed to support every dimension of your life, from health and finances to family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through partnerships with Corewell Health, Helen DeVos Children’s Hospital, UPMC Children’s Hospital and Blythedale Children’s Hospital.
Employee Benefits
Physical Wellness: Comprehensive medical, dental and vision insurance; life and disability insurance; fertility benefits; wellness resources; paid sick time
Mental Wellness: Generous paid time off, holidays, Employee Assistance Program (EAP) and a complimentary Calm app subscription
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; employee discount programs
Family Care: Paid maternity leave, paid paternity leave (including for adoptive parents), legal plan options and pet insurance coverage
and so much more!
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.
Final candidates will be required to complete post‑offer verification processes related to the role and in accordance with applicable laws.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
#J-18808-Ljbffr