Vice President, Product Manager- Wallet and Lending Innovation
JPMorgan Chase & Co., New York, NY, United States
Job Responsibilities
- Define and own the roadmap for the product line; establish and communicate the vision and strategy for the product/platform.
- Lead the conceptualization, design, and delivery of technical products, including APIs, data models, and data processing pipelines.
- Oversee the creation of detailed product requirements and user stories, ensuring business needs are translated into robust technical solutions.
- Partner with Technology, Design, and Analytics leadership to drive product development and ensure cross‑functional alignment.
- Drive the design and implementation of robust Settlement and Reconciliation platforms, services, and data pipelines to ensure accuracy and reliability in payment processing and reporting.
- Manage product backlog creation and grooming; support agile product delivery, launch and go‑to‑market, production support, issue and defect resolution, and prioritization.
- Navigate and lead within a large, complex organization—driving clarity through ambiguity, structuring problems, and aligning multiple teams toward common goals.
- Build and maintain strong executive stakeholder relationships across business, technology, risk, controls, legal, and compliance teams; facilitate effective communication and collaboration at all levels.
- Monitor product performance against goals, identify and scope implementation paths for enhancements, and create remediation plans when needed.
- Foster a culture of innovation, learning, and collaboration within the team and across the organization.
- Ensure a strong risk and controls environment in partnership with cross‑functional teams.
- Lead and develop a high‑performing product team; set clear goals, provide coaching and feedback, manage performance, and grow talent.
Required qualifications, capabilities, and skills
- 7+ years of experience in product management, with a focus on technical products (APIs, databases, data processing, or similar).
- Deep experience in the financial technology or payments industry, with a strong understanding of payment flows, digital wallets, and money movement.
- Proven track record of driving change and delivering results within large, highly matrixed organizations; adept at navigating ambiguity and structuring complex problems.
- Exceptional stakeholder management and collaboration skills; able to influence and align cross‑functional and executive teams.
- Demonstrated leadership in building scalable platforms and driving customer‑centric innovation.
- Outstanding verbal and written communication skills, with experience presenting to senior leadership.
- Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies.
- Experience managing risk and controls at scale.
- Experience as a people manager leading product managers and/or cross‑functional teams.
- Bachelor’s or Master’s degree in Computer Science, Engineering, Business Administration, or comparable field of study.