Director Telehealth Development

This position is incentive eligible.

Introduction

Do you have the career opportunities as a Director of Telehealth Development you want with your current employer? We have an exciting opportunity for you to join HCA Healthcare which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Dir Telehealth Dev and Ops where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

The Director, Telehealth Development is responsible for advancing the division telehealth strategy by developing best-in-class telehealth programs and service offerings. The Director serves as the centralized coordination leader between Corporate, Divisions and Hospital Leadership to develop and manage consistent and high quality telehealth operations. The Director will lead his/her team to be the primary telehealth development leader and shall be a subject matter expert across their respective Division(s) to ensure telehealth services delivery of in support of division priorities and telehealth strategies.

Telehealth Development Duties (Including the following, but not limited to)

• Manage and maintain accountability of all assigned Division telehealth programs to include service line development, contracting, education, facility support, issue resolution, program quality, and program inventory.

• Work in alignment with the Service Line Leaders, IT leaders, hospital leaders, Division quality leaders, and other Division key stakeholders to ensure strategic alignment of program management, ongoing operational support and continuous improvement.

• Facilitate the optimization of telehealth workflows by spearheading the development of data-driven solutions and reporting mechanisms using PowerBI dashboards, automated reporting systems, and HL7 integrations.

• Administer and optimize the Salesforce platform to streamline development and operations, enhancing efficiency and communication for the telehealth team.

• Establish and maintain effective and consistent communications with Corporate, Division and Facility stakeholders.

• Work in coordination with telehealth vendors to ensure programs are compliant and adhere to service delivery standards in accordance with defined contract terms, scope of work documents, and service level agreements.

• Partner with Physician and Provider Relations (PPR) to identify, form relationships and implement telehealth programs at outreach sites

• Drive standardization of telehealth best practices through contracting, intake processes and program development.

• Create business plans and evaluate innovative telehealth programs for potential pilot opportunities in accordance with approved legal structures, both proactively and when requested from facility / division leadership

• Develop Division telehealth strategy in partnership with Division VP Business Development, Division VP of Strategy, and Corporate stakeholders.

• Participate in Internal Audit and Clinical Quality Review assessments at Division and Facility-level.

• Participate in monthly and quarterly operating reports with Division and corporate leaders as needed

• Work with provider groups and vendor partners to telehealth services alignment to contractual obligations.

• Manage telehealth components of new hospital integrations or acquisitions for the Division.

Requirements

• Bachelor's degree required

• Master's degree preferred

• Minimum of 5 years of management or comparable experience

• Experience leading large-scale system implementations preferred

• Telehealth operations experience a plus

• HCA systems and business processes knowledge a plus

• Hospital operations or healthcare revenue cycle experience a plus

• Travel as needed

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities , every person has a solid foundation for success. Nashville is also home to our Executive Development Program , where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Dir Telehealth Dev and Ops opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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