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Hyatt Vacation Ownership is hiring: Sales Executive ($10k Sign on Bonus *Potenti

Hyatt Vacation Ownership, San Diego County, CA, United States


Currently Offering: UP TO $10 000 Sign-On Bonus potential* * Additional terms and conditions apply to the Sign-on Bonus, which terms and conditions will be provided upon hire. Job Title: Sales Executive Trainee NE FTB (TS Exp.) Job Profile: MS1528 JOB SUMMARY As a Sales Executive (Timeshare Experience), you will be responsible for making meaningful moments for Owners, members, and guests. As a Sales Executive Trainee, you will contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. You will also have the opportunity to develop relationships with prospective owners by soliciting and following up on referrals and leads. You will cater the sales experience to the individual needs and preferences of each potential owner and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner. ($10k Sign on Bonus *Potential) You will add to the success of the team by maintaining high standards and providing the best service. You will need to have a flexible schedule, communicate clearly with coworkers and guests, and follow the company's rules in all situations. Your responsibilities will also include but are not limited to: Maintaining the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales). This position may require a background check and or drug screen contingent on company policy and state and local requirements. Specific job duties may differ by property, size of team, or facility. Join our expanding team and become a valuable member where meaningful moments are made together. CANDIDATE PROFILE Education and Experience: High School Diploma or G.E.D. equivalent is preferred but not required Proficiency in English Minimum one-year of timeshare sales experience within last 2 years required Proficiency in computer skills, specifically in Microsoft programs including Outlook, Excel and Teams preferred Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law Position may require background and drug screening, in accordance with state and local requirements. Successful Candidates Will Be Willing To: Work at night (occasionally) Work weekends and holidays as required by business needs Competencies – Personal Attributes: Dependability, Presentation, Positive Demeanor, Adaptability/ Flexibility, Stress Tolerance, Integrity Interpersonal Skills: Customer Service Orientation, Diversity Relations, Teamwork, Influence Communication: Listening, English Language Proficiency, Applied Reading Analytical Skills: Learning Job Specific Tasks Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to Owners and guests. Establish trust with the prospective owner and Owners throughout the entire sales process to build ongoing rapport. Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussions and utilize the information to customize the sales presentation. Provide prospective owners and Owners a Sales Gallery, Property, and Model tour specific to their sale distribution site. Explain the features, advantages, and benefits of the product and advocate the appropriate number of points to accommodate the prospective owners and Owner’s current and future vacation needs. Practice and continue to develop and improve sales script and presentation. Ensure a clear understanding of financing options and present as an approach to ownership. Prepare for daily appointments/tours (e.g., review tour sheet, owner history, presentation details, etc.). Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitate the use of Vacation Ownership Advisor. Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals. Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests. Building and Maintaining Customer Base Answer questions regarding the use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery. Follow up on referrals/leads from Owners. Fulfill requests from Owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information. Contact Owners to monitor satisfaction, make them aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals). Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities. Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales. Review details of contracts with prospective owners and Owners once they decide on a purchase. Thoroughly review loan applications and financial documents with the customer and ensure completed properly. Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance, and ensure timeliness of closings. Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality. Complete the purchase summary worksheet at the end of each sale. Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade, and maximize all reload opportunities. Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information. Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner. Other Daily Tasks & Expectations Manage time effectively to punctually attend daily team meetings, training sessions, and guest/Owner appointments. Have bold persuasion skills. Excellent phone communication skills and/or interpersonal skills in interacting with guests. Demonstrate a total understanding of the culture and processes of the organization. Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners). Participate in formal training sessions offered by the management team. Maintain an awareness of current events (e.g., news, sports, pop culture) and information on site locations to enable and promote customer relationship building. Understand and abide by state and federal regulations around all sales and/or marketing activity (i.e., Do Not Call Lists, State registrations, Exemptions, etc.). Physical Ability— Perform physical tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance. Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time or for an entire work shift. Work Schedules— Maintain availability to work a fluctuating schedule, based on business needs, which may include days, nights, weekends, and holidays. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. In Summary: As a Sales Executive Trainee, you will contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers . You will need to have a flexible schedule, communicate clearly with coworkers and guests, and follow the company's rules . En Español: Oferta actual: hasta 10 000 dólares en potenciales bonificaciones de registro* * Términos y condiciones adicionales se aplican al bono de inscripción, los cuales serán proporcionados a la hora de contratar. Título del puesto: Entrenado ejecutivo de ventas NE FTB (TS Exp.) Perfil de trabajo: MS1528 RUMARIO DE JOBOS Como Ejecutiva de Ventas (Experiencia Timeshare), usted será responsable de hacer momentos significativos para los propietarios, miembros e invitados. Sus responsabilidades también incluirán, pero no se limitarán a: Mantener la relación con el cliente después de que la venta esté completa para garantizar una continua satisfacción del propietario con la organización y desarrollar oportunidades comerciales futuras (es decir, recargaciones, referencias, ventas adicionales). Esta posición puede requerir un control de antecedentes o una pantalla de drogas dependiendo de la política de la compañía y los requisitos estatales y locales. Las tareas específicas pueden variar según la propiedad, el tamaño del equipo o las instalaciones. Únete a nuestro equipo en expansión y conviértete en un miembro valioso donde se hacen momentos significativos juntos. CANDIDATE PROFILE Educación y experiencia: Diploma de escuela secundaria o GED Se prefiere pero no Proficiencia en inglés Mínimo de un año de experiencia en ventas de tiempo compartido dentro de los últimos 2 años Requerido Competencia en informática, específicamente en programas Microsoft incluyendo Outlook, Excel y Teams Incredible es requerida para mantener una licencia profesional activa y buena calidad de funcionamiento En conformidad con los requisitos legales locales y el estado de derecho inmobiliario. Los candidatos exitosos estarán dispuestos a: trabajar de noche (ocasionalmente) Trabajar los fines de semana y días festivos según lo requieran las necesidades empresariales Competencias Atributos personales: Dependabilidad, presentación, deterioro positivo, adaptabilidad/flexibilidad, tolerancia al estrés, integridad Habilidades interpersonales: orientación al servicio al cliente, relaciones con la diversidad, trabajo en equipo, comunicación de influencia: escucha, dominio del idioma inglés, habilidades analíticas aplicadas: Aprendizaje tareas específicas de empleo Dar presentaciones de ventas Siga y se adhiera al proceso de venta consultiva cuando se presente a propietarios e invitados. Establezca confianza con el posible propietario y propietarios durante todo el proceso de ventes para construir una relación continua. Descubra las necesidades de posibles propietarios y propietarias mediante una serie de estratégicas discusiones/práctica y utilice los detalles apropiados para seguir presentando y comprendiendo las características y ventajas actuales de la galería, así como presentarse un modelo de propriedadistas que permita a los propietarios proporcionar información adecuada sobre las posibilidades de compra y distribución diarias, establecer y mejorar sus oportunidades de venta, exponer su número de venta y venta, etc. Seguir la interacción cara a cara de los huéspedes con correo electrónico, teléfono o correspondencia por correo y facilitar el uso del asesor de propiedad de vacaciones. Responda a las preguntas del propietario y clientes sobre información sobre productos, problemas de mantenimiento, obras de construcción, financiación, manutención, reparaciones y evaluaciones. Utilice, demuestre y/o coordine un software virtual tour (eTour) para invitados. Construya y mantenga una base de clientes Responder preguntas relacionadas con el uso de propiedades y servicios de ubicación; hacer recomendaciones basadas en la información obtenida sobre el propietario mediante descubrimiento. Sigue las referencias / pistas de los propietarios. Recuerde correctamente las solicitudes de los dueños o prospectos acerca de precios, mapas de viviendas, descripciones de propiedas, localizaciones de habitaciones e información de red. Propietarios para garantizar la vigilancia, revisar los contratos, cerrar y desarrollar acuerdos comerciales (por ejemplo, realizar recauditos completos, llevar a cabo documentos completos y recopilaciones). Analizar los problemas y formular una estrategia y planificar para superar los desafíos de conseguir que el trabajo se haga rápidamente con un alto grado de calidad. Completa la hoja de cálculo del resumen de compra al final de cada venta. Llegar e influir en los propietarios legacy y Every Other Year (EOY) Owners para inscribirse, actualizar y maximizar todas las oportunidades de recarga. Proveer servicio a otros Responda y monitoree la resolución de consultas de clientes y propietarios de manera oportuna con información precisa. Aproveche recursos para brindar servicios a huéspedes y dueños (por ejemplo, asesores de propiedad de vacaciones) de forma efectiva. Otras tareas diarias & expectativas Gestionar eficazmente tiempo para asistir puntualmente a reuniones de equipo, sesiones de capacitación y citas/propietario. Tener habilidades audaces de persuasión. Disponer de excelentes habilidades de gestión de comunicaciones telefónicas y / o capacidades interpersonales proporcionadas a los invitados en la práctica formal. Comprender y cumplir con las regulaciones estatales y federales en torno a toda la actividad de ventas y / o marketing (es decir, No listas de llamadas, registros del estado, exenciones, etc.). Capacidad física Realizar tareas físicas como mover, levantar, llevar, empujar, tirar y colocar objetos que pesan hasta 10 libras sin ayuda. Llevarse por encima y debajo de las rodillas, realizar flexión, torsión, tirado y inclinarse, y ser capaz de pararse, sentarse o caminar durante un período prolongado de tiempo o para todo un turno de trabajo.