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Sr. People Relations Partner

Gofractional, San Francisco, CA, United States


The opportunity

Partner with HR and business leaders to manage performance management cases from start to resolution, including coaching managers and supporting termination decisions when necessary

Guide leaders through employee relations situations including conduct concerns, policy violations, performance issues, and employee complaints

Conduct investigations into employee concerns

Gather documentation, interview stakeholders, and prepare clear investigation summaries and recommendations

Ensure employee relations actions are well documented and compliant with employment laws and company policies

Identify potential risk signals or patterns in employee behavior and escalate concerns appropriately

Maintain accurate records of employee relations cases within our case management systems

Partner with Legal, HR, Payroll, and IT to ensure seamless and compliant off-boarding processes

Contribute to improvements in employee relations processes, documentation, and internal resources (e.g., knowledge bases or Confluence pages)

Deliver occasional training or guidance for managers on performance management, investigations, and people relations best practices

Skills you should HODL

5+ years experience in Employee Relations, HR Business Partnering, or People Relations

Strong experience supporting performance management processes and termination decisions

Experience conducting workplace investigations and handling sensitive employee matters

Solid understanding of employment law and HR compliance requirements (U.S. experience required; global exposure a plus)

Ability to document cases clearly and thoroughly while communicating effectively with leadership

Comfortable working in a fast-paced, ambiguous environment and handling multiple cases simultaneously

Strong judgment and ability to spot risk signals early and escalate when needed

Excellent communication and stakeholder management skills

High level of discretion when handling sensitive or confidential information

Comfortable working across a global remote organization

Nice to haves

Stellar project management skills with exceptional attention to detail and ability to organize and prioritize

Experience working with employees and contractors

Experience working with HRIS and other HR - related software systems

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