Director of Rooms, The Publisher Hotel, Fredericksburg VA
Hotel Equities, Fredericksburg, VA, United States
Greenwood Hospitality & Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable
Director of Rooms
for The Publisher Hotel in Fredericksburg, VA
Pay range for this position is $90,000- $100,000 based on experience and education.
Your expertise shapes us:
This position is responsible for overseeing all day to day Rooms Division operations to deliver an excellent service experience while evaluating guest satisfaction and setting department targets and objectives. Other responsibilities may include but are not limited to the following:
Ensures the efficient and effective operations of the Hotel
Recruit, manage, train and develop the Room Division team and other team members
Ensures the guest satisfaction levels and monitor guest service scores, comments, and social interactions to provide continuous improvement.
Participates in the development of short term and long term financial and operational plans for the hotel.
Ensure security and safety for the hotel’s assets.
Maintain good communication and work relationships in all hotel areas and with external customers and suppliers.
Ensures Hotel policies and procedures are adhered to.
Assists General Manager with the execution of hotel objectives.
You Are:
An experienced focused service General Manager, full- service Assistant General Manager, or previous Room Division Manager, with at least 2 years of leadership in hotel operations
Working knowledge of Lightspeed PMS, Marsha, ADP, Netsuites and Marriott brand standards.
Knowledgeable in financial statements and budget including staffing guidelines.
Proven ability to deliver exceptional guest service results as measured through guest satisfaction
Great at developing, and/or implementing policies, procedures and systems to improve business operations.
Able to embrace property safety programs to include training, reporting and incentives.
Display initiative, perseverance and analytical skills
Engaged, authentic, and prepared to positively impact performance for a "best in class" hotel
We are:
Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.
At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren’t posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests and one another.
Vision & Mission - Hotel Equities
What we can offer you:
Health, vision and dental insurance -1st of Month after 30 days
401(k) Match
Free Meals and Parking
Paid Vacation
Paid Holidays
Cell Phone Allowance
Discount programs for shopping, travel, tickets and more.
Access to our Talent team to help you reach your career growth goals.
EOE/DFW
Please note that this job description is not an exclusive or exhaustive list of all functions that an Assistant General Manager/Rooms Division Manager may be asked to perform
Job Type: Full-time
Experience:
Hotel management: 1 year (Required)
Hotel Front Office & Housekeeping Leadership: 1 year (Required)
Work Location: In person
#J-18808-Ljbffr
Director of Rooms
for The Publisher Hotel in Fredericksburg, VA
Pay range for this position is $90,000- $100,000 based on experience and education.
Your expertise shapes us:
This position is responsible for overseeing all day to day Rooms Division operations to deliver an excellent service experience while evaluating guest satisfaction and setting department targets and objectives. Other responsibilities may include but are not limited to the following:
Ensures the efficient and effective operations of the Hotel
Recruit, manage, train and develop the Room Division team and other team members
Ensures the guest satisfaction levels and monitor guest service scores, comments, and social interactions to provide continuous improvement.
Participates in the development of short term and long term financial and operational plans for the hotel.
Ensure security and safety for the hotel’s assets.
Maintain good communication and work relationships in all hotel areas and with external customers and suppliers.
Ensures Hotel policies and procedures are adhered to.
Assists General Manager with the execution of hotel objectives.
You Are:
An experienced focused service General Manager, full- service Assistant General Manager, or previous Room Division Manager, with at least 2 years of leadership in hotel operations
Working knowledge of Lightspeed PMS, Marsha, ADP, Netsuites and Marriott brand standards.
Knowledgeable in financial statements and budget including staffing guidelines.
Proven ability to deliver exceptional guest service results as measured through guest satisfaction
Great at developing, and/or implementing policies, procedures and systems to improve business operations.
Able to embrace property safety programs to include training, reporting and incentives.
Display initiative, perseverance and analytical skills
Engaged, authentic, and prepared to positively impact performance for a "best in class" hotel
We are:
Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.
At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren’t posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests and one another.
Vision & Mission - Hotel Equities
What we can offer you:
Health, vision and dental insurance -1st of Month after 30 days
401(k) Match
Free Meals and Parking
Paid Vacation
Paid Holidays
Cell Phone Allowance
Discount programs for shopping, travel, tickets and more.
Access to our Talent team to help you reach your career growth goals.
EOE/DFW
Please note that this job description is not an exclusive or exhaustive list of all functions that an Assistant General Manager/Rooms Division Manager may be asked to perform
Job Type: Full-time
Experience:
Hotel management: 1 year (Required)
Hotel Front Office & Housekeeping Leadership: 1 year (Required)
Work Location: In person
#J-18808-Ljbffr