Inbound Customer Service Representative
Red Bull Gruppe, Denver, CO, United States
As an Inbound Call Center Customer Service Representative, you will interact with customers and internal employees to answer questions about their accounts. You should enjoy building relationships and assisting customers. You must have exceptional, genuine customer service skills, as well as strong computer proficiency and effective problem‑solving abilities.
Responsibilities & Qualifications
Excellent communication skills, including strong writing and telephone abilities
2+ years of customer service experience
2+ years of experience in accounts receivable, credit, and collections
Ability to understand written instructions, including policy and procedure manuals, correspondence, and financial documents
Experience with direct store delivery, route accounting, or call centers is a plus
Ability to work in a fast‑paced environment and adapt to change
Strong problem‑solving skills
Proficient with computers, including Microsoft Excel and Word
Self‑directed and able to work with minimal supervision
Dependable, reliable, and trustworthy
Friendly and professional; able to explain and educate customers in a helpful way, including the ability to write and organize formal correspondence
Eager to learn and become a subject matter expert whom others rely on
Able to handle confidential information appropriately
Detail‑oriented; able to accurately process and record information while ensuring data integrity
Strong time‑management skills, with the ability to prioritize and handle multiple tasks simultaneously
Travel 0‑10%
Permanent position
Benefits eligible
Compensation and Benefits The base salary range for this position is $41,600 to $62,400 + cash incentive. Actual salary offer may vary based on work experience. The base pay range is subject to change and may be modified in the future.
Benefits include: Comprehensive Medical, Dental and Vision Plans, 401k Match, Family Leave, PTO & Paid Holiday Schedule, Pet, Legal, and Life Insurance, Tuition Reimbursement (benefits listed may vary depending on the nature of your employment and/or work location).
Equal Opportunity Statement Red Bull Distribution Company, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender, genetic information, national origin, disability, uniform service, veteran status, age, or any other classification protected by Federal, state, or local law.
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Responsibilities & Qualifications
Excellent communication skills, including strong writing and telephone abilities
2+ years of customer service experience
2+ years of experience in accounts receivable, credit, and collections
Ability to understand written instructions, including policy and procedure manuals, correspondence, and financial documents
Experience with direct store delivery, route accounting, or call centers is a plus
Ability to work in a fast‑paced environment and adapt to change
Strong problem‑solving skills
Proficient with computers, including Microsoft Excel and Word
Self‑directed and able to work with minimal supervision
Dependable, reliable, and trustworthy
Friendly and professional; able to explain and educate customers in a helpful way, including the ability to write and organize formal correspondence
Eager to learn and become a subject matter expert whom others rely on
Able to handle confidential information appropriately
Detail‑oriented; able to accurately process and record information while ensuring data integrity
Strong time‑management skills, with the ability to prioritize and handle multiple tasks simultaneously
Travel 0‑10%
Permanent position
Benefits eligible
Compensation and Benefits The base salary range for this position is $41,600 to $62,400 + cash incentive. Actual salary offer may vary based on work experience. The base pay range is subject to change and may be modified in the future.
Benefits include: Comprehensive Medical, Dental and Vision Plans, 401k Match, Family Leave, PTO & Paid Holiday Schedule, Pet, Legal, and Life Insurance, Tuition Reimbursement (benefits listed may vary depending on the nature of your employment and/or work location).
Equal Opportunity Statement Red Bull Distribution Company, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender, genetic information, national origin, disability, uniform service, veteran status, age, or any other classification protected by Federal, state, or local law.
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