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Remote Retention Specialist

Smart Start, Inc., Manassas, VA, United States


A leading customer support firm is seeking a Customer Support & Retention Advisor to manage customer appointments and inquiries. The role involves engaging with customers to enhance retention through empathetic communication and support. Ideal candidates should possess a high school diploma and at least 6 months of experience in customer service. This fully remote position offers flexible hours and opportunities for performance incentives. Proficiency in CRM systems and strong multitasking skills are essential. #J-18808-Ljbffr