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Remote Retention Specialist

Smart Start, Inc., Virginia Beach, VA, United States


A leading customer service firm seeks a Customer Support & Retention Advisor in Virginia Beach, VA. This remote position involves managing customer inquiries, providing support with installation processes, and facilitating account retention. Ideal candidates must display strong multitasking skills and have at least 6 months of customer service experience, ideally with call center background. The role emphasizes empathetic communication and problem-solving abilities, contributing to customer satisfaction and business success. #J-18808-Ljbffr