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Senior Ocean Export Agent

Priority Worldwide Pty Ltd, Los Angeles, CA, United States


Make a difference by joining Priority’s international team committed to providing the Ultimate Customer Experience, while remaining on the cutting edge of technology and working to improve our environment. When you join

Priority Worldwide , you join a truly diverse, international organization in a dynamic, fast-paced, environmentally minded work environment where you will grow and learn while building your career. You will have the opportunity to help shape the world through humanitarian efforts, cutting‑edge technology, and environmental initiatives.

Who You Are… The

Export Agent

plays an essential role in our international operations team, managing both

Air and Ocean Export

shipments from quote to delivery. You are a detail-oriented, customer-focused professional who thrives in a fast-paced, collaborative environment. You will serve as a principal representative to customers and maintain strong relationships with vendors, agents, and regulatory authorities to ensure smooth, compliant, and cost‑effective international shipments. Attention to detail, strong communication, and a willingness to learn are essential. Candidates should be adaptable to working with people of diverse cultural and linguistic backgrounds.

Required Skills and Competencies:

3+ years of

Export experience

(Air, Ocean, or both)

Experience with

CargoWise

preferred

Excellent

customer service and communication

skills

Solid understanding of

international export documentation and regulations

Ability to

multi-task and prioritize

in a fast-paced environment

Strong problem-solving and organizational skills

Able to work on site in Los Angeles CA or Baltimore MD

What You Will Do… At the heart of our business, the Export Agent ensures the timely, efficient, and compliant movement of international freight via air and ocean. This includes coordinating routings, preparing documentation, managing carrier and agent relationships, and communicating with clients to deliver the Ultimate Customer Experience.

General Responsibilities:

Assess clients’ requests/emails, acknowledge promptly, and action or assign to the appropriate team

Manage and oversee

Air and Ocean Export

shipments from booking through delivery

Handle

carrier bookings , ensuring timely and cost-effective routings

Complete and audit

FMC filings ,

MARAD reporting , and carrier compliance as applicable

Review and approve

carrier contracts and rate negotiations

Prepare and review

export documentation

(commercial invoices, packing lists, certificates of origin, legalized documents, chamber documents, letters of credit, etc.)

File

AES

and review for accuracy and compliance

Handle

Dangerous Goods (DG)

review and documentation preparation

Coordinate

CRP/Secured Shipments

as required

Liaise with

international and domestic agents

to ensure smooth operations

Complete

rate requests and quotations

as needed

Track cargo and proactively update clients

Pre-alert shipments and ensure accurate invoicing

Maintain and present export reports and shipment statistics

Monitor and manage shared team inboxes (exports mailbox and sea/air folders)

What We Offer…

Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons.

Salary $50,000-$70,000 annually, depending on experience

5 Work from home days per month

2 Weeks Paid Time Off and 5 Personal Days

3 Days of Paid Time off for Volunteer Work

529E College Savings Program

Retirement Plan

$20,000 Term Life Insurance Plan

Mental Health Plan

Identity Theft Protection Plan

Priority Worldwide is an equal opportunity employer. We are committed to merit-based hiring and creating a fair and equitable workplace for all employees.

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