Senior Director IS Administration
Medical University of South Carolina, Charleston, SC, United States
Job Description Summary
The Senior Director of IS Administration is responsible for the day to day administration and operational management of financial, purchasing, workforce, and business support functions for Information Solutions. This role ensures budgets are executed accurately, purchasing and contract activities are processed efficiently, workforce and HR data are maintained with integrity, and operational controls are consistently applied across IS. The Senior Director oversees core administrative processes, resolves operational issues, and ensures compliance with organizational policies and reporting requirements. Working closely with Finance, HR, Procurement, and IS leadership, the role supports reliable operations, informed decision making, and the effective delivery of Information Solutions services.
Entity Medical University Hospital Authority (MUHA)
Worker Type Employee
Worker Sub-Type Regular
Cost Center CC002318 SYS - IS Finance, Administration and HR Operations
Pay Rate Type Salary
Pay Grade Health-38
Scheduled Weekly Hours 40
Work Shift Job Description The Senior Director is responsible for, but not limited to the following:
20%
Purchasing Stewardship
IS Purchasing and Contracts Leadership
Provide strategic oversight for Information Solutions purchasing activities, ensuring alignment with organizational policies, budget constraints, and strategic priorities.
Partner closely with System Procurement, Finance, and Legal to manage contracts, purchase orders, renewals, and vendor relationships.
Ensure timely, accurate, and compliant processing of technology‑related purchases, invoices, and vendor payments.
Establish and maintain standardized purchasing processes, controls, and documentation to promote consistency, transparency, and audit readiness.
Ensure purchasing activities support capital planning, operational budgets, and multi‑year financial forecasts.
20%
HR and Business Functional Stewardship
People and Business Operations Leadership
Lead and develop team responsible for HR, personnel, and business processing activities across IS.
Ensure accuracy and integrity of worker records, including job descriptions, organizational alignment, work locations, and contractor arrangements.
Oversee compliance activities such as annual mandatory training, performance review completion, and other regulatory requirements.
Partner with IS Procurement to manage contracts, purchase orders, and vendor relations.
Oversee the accuracy and timeliness of IT invoice processing and vendor payments.
Coordinate and lead special business projects, including activities related to acquisitions or organizational transitions.
Workforce Planning & Analytics
Build and maintain advanced workforce and resourcing projection models to support long‑term staffing strategies and organizational priorities.
Produce monthly KPI and workforce analytics dashboards, including vacancy trends, turnover, internal mobility, and FTE performance against budget.
Talent Programs & Engagement
Manage IS internship and fellowship programs, ensuring strong candidate pipelines and meaningful development experiences.
60% Financial and Budgetary Stewardship
Strategic Planning and Forecasting
Develop annual operating plan including hardware, software, licensing, and headcount requirements.
Build and maintain multi-year capital plans; evaluate, ROI, and total cost of ownership for technology investments.
Maintain rolling forecasts to guide financial decision‑making and ensure alignment with organizational strategy and funding.
Financial Analysis & Reporting
Conducts detailed variance analysis, identifying financial risks and opportunities, and drivers of performance.
Deliver monthly and ad‑hoc financial reporting packages for executive leadership, translating complex data into actionable insights.
Scenario Planning
Build and refine financial models to support scenario planning, sensitivity analysis, and “what‑if” decision support for technology initiatives. Business Partnership:
Business Partnership
Collaborate with IT and cross‑functional leaders to analyze KPIs, optimize operational efficiency, and support strategic initiatives.
Serve as a trusted advisor to senior leadership, providing financial guidance that informs technology and operational decisions.
Operational Financial Management
Partner with corporate finance on accruals, journal entries, and month‑end close activities.
Ensure project‑related financial activity is accurately tracked, reconciled, and aligned with budget expectations.
Manage and mentor the Senior Financial Analyst, ensuring high‑quality analysis and reporting.
Maintain strong financial controls, ensuring compliance with organizational policies and audit requirements.
Additional Job Description
Education
Bachelor’s degree in finance, accounting, or healthcare administration.
Master’s degree (MBA, MHA) or CPA preferred.
Experience
10 + years’ experience in Healthcare Finance, FP&A, Workforce Planning, People Reporting, Accounting or Corporate Finance.
5 years’ management experience
Skills
Technical & Systems Expertise
Deep experience with Enterprise Performance Management (EPM) tools such as Adaptive, Axiom, and JD Edwards, with the ability to design, maintain, and optimize financial planning models.
Strong proficiency with large‑scale ERP platforms (Workday/Oracle), including financial modules, workforce planning, and reporting capabilities.
Advance mastery of Microsoft Office 365, particularly Excel (complex modeling, Power Query, Power Pivot), PowerPoint (executive storytelling), and Team/SharePoint for collaboration.
Financial & Analytical Acumen
Superior analytical and critical thinking skills, with the ability to interpret complex financial data, identify trends, and translate insights into strategic recommendations.
Demonstrated capability in building sophisticated financial models, scenario analyses, and multi‑year planning frameworks.
Strong decision‑making skills grounded in data, business context, and risk assessment.
Leadership & Strategic Influence
Proven success leading cross‑functional initiatives and influencing business strategy across technical and non‑technical teams.
Experience driving organizational transformation programs, including process redesign, technology adoption, and operating model evolution.
Ability to partner effectively with stakeholders at all levels, from operational managers to C‑suite executives.
Communication & Executive Presence
Outstanding written and verbal communication skills, with the ability to craft compelling presentations, synthesize complex information, and facilitate productive discussions.
Skilled at presenting financial and operational insights to senior leadership in a clear, concise, and actionable manner.
Operational Excellence & Execution
Highly detail‑oriented with a disciplined approach to data quality, documentation, and process integrity.
Exceptional organizational and time‑management skills, with the ability to manage multiple priorities in a fast‑paced environment.
Demonstrated ability to operate effectively in ambiguity, take ownership of complex tasks, and drive them to completion without requiring direction.
Exceptional project management skills to ensure successful project delivery.
Problem Solving & Continuous Improvement
Initiative‑taking mindset with a strong ability to identify inefficiencies, evaluate current processes, and design and implement effective solutions.
Solution‑focused and service‑oriented approach, consistently seeking ways to improve business outcomes and support organizational goals.
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
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Entity Medical University Hospital Authority (MUHA)
Worker Type Employee
Worker Sub-Type Regular
Cost Center CC002318 SYS - IS Finance, Administration and HR Operations
Pay Rate Type Salary
Pay Grade Health-38
Scheduled Weekly Hours 40
Work Shift Job Description The Senior Director is responsible for, but not limited to the following:
20%
Purchasing Stewardship
IS Purchasing and Contracts Leadership
Provide strategic oversight for Information Solutions purchasing activities, ensuring alignment with organizational policies, budget constraints, and strategic priorities.
Partner closely with System Procurement, Finance, and Legal to manage contracts, purchase orders, renewals, and vendor relationships.
Ensure timely, accurate, and compliant processing of technology‑related purchases, invoices, and vendor payments.
Establish and maintain standardized purchasing processes, controls, and documentation to promote consistency, transparency, and audit readiness.
Ensure purchasing activities support capital planning, operational budgets, and multi‑year financial forecasts.
20%
HR and Business Functional Stewardship
People and Business Operations Leadership
Lead and develop team responsible for HR, personnel, and business processing activities across IS.
Ensure accuracy and integrity of worker records, including job descriptions, organizational alignment, work locations, and contractor arrangements.
Oversee compliance activities such as annual mandatory training, performance review completion, and other regulatory requirements.
Partner with IS Procurement to manage contracts, purchase orders, and vendor relations.
Oversee the accuracy and timeliness of IT invoice processing and vendor payments.
Coordinate and lead special business projects, including activities related to acquisitions or organizational transitions.
Workforce Planning & Analytics
Build and maintain advanced workforce and resourcing projection models to support long‑term staffing strategies and organizational priorities.
Produce monthly KPI and workforce analytics dashboards, including vacancy trends, turnover, internal mobility, and FTE performance against budget.
Talent Programs & Engagement
Manage IS internship and fellowship programs, ensuring strong candidate pipelines and meaningful development experiences.
60% Financial and Budgetary Stewardship
Strategic Planning and Forecasting
Develop annual operating plan including hardware, software, licensing, and headcount requirements.
Build and maintain multi-year capital plans; evaluate, ROI, and total cost of ownership for technology investments.
Maintain rolling forecasts to guide financial decision‑making and ensure alignment with organizational strategy and funding.
Financial Analysis & Reporting
Conducts detailed variance analysis, identifying financial risks and opportunities, and drivers of performance.
Deliver monthly and ad‑hoc financial reporting packages for executive leadership, translating complex data into actionable insights.
Scenario Planning
Build and refine financial models to support scenario planning, sensitivity analysis, and “what‑if” decision support for technology initiatives. Business Partnership:
Business Partnership
Collaborate with IT and cross‑functional leaders to analyze KPIs, optimize operational efficiency, and support strategic initiatives.
Serve as a trusted advisor to senior leadership, providing financial guidance that informs technology and operational decisions.
Operational Financial Management
Partner with corporate finance on accruals, journal entries, and month‑end close activities.
Ensure project‑related financial activity is accurately tracked, reconciled, and aligned with budget expectations.
Manage and mentor the Senior Financial Analyst, ensuring high‑quality analysis and reporting.
Maintain strong financial controls, ensuring compliance with organizational policies and audit requirements.
Additional Job Description
Education
Bachelor’s degree in finance, accounting, or healthcare administration.
Master’s degree (MBA, MHA) or CPA preferred.
Experience
10 + years’ experience in Healthcare Finance, FP&A, Workforce Planning, People Reporting, Accounting or Corporate Finance.
5 years’ management experience
Skills
Technical & Systems Expertise
Deep experience with Enterprise Performance Management (EPM) tools such as Adaptive, Axiom, and JD Edwards, with the ability to design, maintain, and optimize financial planning models.
Strong proficiency with large‑scale ERP platforms (Workday/Oracle), including financial modules, workforce planning, and reporting capabilities.
Advance mastery of Microsoft Office 365, particularly Excel (complex modeling, Power Query, Power Pivot), PowerPoint (executive storytelling), and Team/SharePoint for collaboration.
Financial & Analytical Acumen
Superior analytical and critical thinking skills, with the ability to interpret complex financial data, identify trends, and translate insights into strategic recommendations.
Demonstrated capability in building sophisticated financial models, scenario analyses, and multi‑year planning frameworks.
Strong decision‑making skills grounded in data, business context, and risk assessment.
Leadership & Strategic Influence
Proven success leading cross‑functional initiatives and influencing business strategy across technical and non‑technical teams.
Experience driving organizational transformation programs, including process redesign, technology adoption, and operating model evolution.
Ability to partner effectively with stakeholders at all levels, from operational managers to C‑suite executives.
Communication & Executive Presence
Outstanding written and verbal communication skills, with the ability to craft compelling presentations, synthesize complex information, and facilitate productive discussions.
Skilled at presenting financial and operational insights to senior leadership in a clear, concise, and actionable manner.
Operational Excellence & Execution
Highly detail‑oriented with a disciplined approach to data quality, documentation, and process integrity.
Exceptional organizational and time‑management skills, with the ability to manage multiple priorities in a fast‑paced environment.
Demonstrated ability to operate effectively in ambiguity, take ownership of complex tasks, and drive them to completion without requiring direction.
Exceptional project management skills to ensure successful project delivery.
Problem Solving & Continuous Improvement
Initiative‑taking mindset with a strong ability to identify inefficiencies, evaluate current processes, and design and implement effective solutions.
Solution‑focused and service‑oriented approach, consistently seeking ways to improve business outcomes and support organizational goals.
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
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