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Strategic Account Specialist - Hospitality, Spectrum Business

Spectrum, Wilmington, NC, United States


Commercial Insurance Account Manager Get started or advance your insurance career. The Insurance Center is currently seeking a Commercial Lines Account Manager to work in our New Bern, Atlantic Beach, or Wilmington, NC office. This is a client service role with significant advancement opportunities and pathways to sales and production.

Our Agency is looking for client-focused individuals, with high attention to detail, who are eager to grow within the Insurance Industry. We provide licensing classes, certifications, and career development classes at no expense and equip you with the skills necessary to excel in the world of Insurance.

Requirements

North Carolina Property and Casualty License or equivalent (must be attained within 90 days of hire)

Prior experience working within the Insurance Industry preferred.

Applied Epic knowledge preferred.

Strong customer service and communication skills.

Ability to build client relationships.

Effective time management skills, willingness to learn, and coachability.

Proficient computer skills including MS Office, Excel, and Outlook.

Responsibilities

Assisting clients with a variety of insurance applications and policies.

Issuing policies/binders, processing policy change requests, and processing payments.

Assisting clients with quotes, renewals, and re-writes.

Preparing Proof of Insurance and issuing Certificates of Insurance.

Building and maintaining relationships with clients and teammates.

Providing support to Commercial Lines Producers.

Utilizing the Agency Management System to document all activity performed and log insured and carrier correspondence.

Accepting and processing insured payments, responding to billing/cancellation inquiries, and processing cancellations.

Providing backup support, such as answering incoming calls and other administrative work as needed.

Sending documentation to insureds to obtain signatures (including eSignatures) in a timely fashion and maintaining it within the Agency Management System or carrier systems.

Adhering to Agency Errors & Omissions guidelines.

Compensation and Benefits

Starting pay at $48,000 per year (pay based on experience).

Sales commission and bonuses available.

Fully paid

health and dental insurance immediately upon hire.

401(k) with employer match.

Paid time off (PTO) and paid holidays.

Paid coursework, exam fees, and continuing education for P&C licensure.

Profit sharing.

Paid time for volunteering in the community.

Monthly social hours, family/friends events, cook‑outs, holiday parties, and a company kick‑ball team.

About The Insurance Center The Insurance Center is a full‑service, independent insurance agency founded in 1926 that offers personal lines, commercial lines, life and health insurance. With over 45 employees and multiple branches, we serve clients across the Southeast and specialize in personal, business, and hospitality insurance.

Applications will be evaluated directly by the agency, and all hiring decisions will be made by its management. All inquiries about employment at this agency should be directed to the agency location and not to the Independent Insurance Agents of North Carolina.

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