Program Director- Digital Experience and Engineering
Incedo Inc., WorkFromHome, TX, United States
Program Director (Digital Experience & Engineering)
Locations: Irving, TX; Basking Ridge, NJ; Cary, NC; Denver, CO; Tampa, FL
Mode: Hybrid
Total Compensation: Base + Performance Bonus + Applicable ESOP
About Incedo Incedo is a high-growth Digital and Analytics firm, which brings in a unique combination of Consulting, Analytics and Digital Technologies to solve complex business problems for its global set of marquee clients. We are Headquartered out of New Jersey with 4000 employees based globally out of the offices in New Jersey, California, Gurgaon, Pune, Bangalore and Chennai
. As a Firm we have been helping our clients achieve competitive advantage through End-to-End Digital Transformation and work across Financial Services, Telecom, Life Science & Healthcare and Product Engineering sectors. Our uniqueness lies in bringing together strong engineering, data science and design capabilities with deep domain understanding, and blurring the boundaries between services and products to maximize business impact from emerging technologies. Incedo ’s customers come from Telecom, Wealth Management, Banking, Retail and Life-sciences sectors, where we solve the business use cases ranging from increasing digital (web/app) conversion rate, improving user experience, implementing machine learned models for personalization, realtime scoring, pricing and promotions and churn management.
About the role
As a Program Director, you will work with our customers in developing world-class systems to support their business needs. The role demands a Delivery Architect not someone who will not only do Solutioning but also be engaged in Delivery during all phases of the project. This is a hands‑on role best suited for a senior or principal engineer looking to transition into a clientfacing role and excited about the prospect of solving a variety of challenging engineering problems. Incedo teams are cross‑functional in nature and may be geographically distributed across the US and India. An ideal candidate will possess:
- Technical Depth and solution design (technical depth of an architect with People and stakeholder mgmt. responsibility)
- Delivery Escalation mgmt.
- Intellectually smart who can hold his /her own and not get pushed by client.
- Bring in thought leadership and Architectural best practices in the context of client situations.
Responsibilities
- Work closely with project leads, peer engineers, and customers to develop and implement software solutions meeting customer’s requirements and timeline.
- Work with different groups like User Experience and business to solve end user problem and transformation.
- Create technical architecture & design for software applications and systems: web applications, middle tier microservices, and backends consisting of persistence stores as well as integration endpoints.
- Create proof of concepts and spikes needed to evaluate new technologies.
- Clearly communicate problem analysis and design trade-offs to clients.
Qualifications
- 15-20 years of experience coding, designing, and delivering complex software solutions
- Experience evaluating competing design approaches and making effective trade-offs in design and implementation.
- Experience with current testing methodologies, test first development, BDD, unit and functional testing and one or more frameworks (e.g., JUnit, NUnit, MSTest, Karma, Selenium)
- Expertise in engineering best practices such as design patterns, customer-centric design, test-driven development, refactoring, code review, continuous integration, building highly scalable applications, application security, performance optimization.
Soft Skills
- Effective communication to explain complex ideas so that they are easily understood by both technical and non-technical stakeholders.
- Ability to work under minimal supervision, navigate ambiguous environments and quickly adapt to change.
- Problem solving skills – work with different groups like User Experience and business to solve end user problem and transformation.
- Thought leadership and Architectural best practices in the context of client situations.