Customer Support Representative
Kelly, Wesley Chapel, FL, United States
Customer Support Representative
Wesley Chapel, FL, US Office High School or equivalent Full Time, Temp to Hire $19.50 Experienced (Non-Manager) On-site Other/Non Classified First Shift (Day) What's next for you? This great job. Finding a job that fits your lifestyle isn't always easy. That's where Kelly Professional & Industrial comes in. We're seeking for a Customer Support Representative to work at a company in Wesley Chapel, FL 33544. NOT REMOTE. Why you should apply to be a Customer Support Representative Pay Rate: $19.50 Schedule: Monday
Friday / No weekends Shift: 9:00am to 6:00pm and 11:00am -8:00pm Access to outstanding Kelly perks Temp to Hire Essential Duties and Responsibilities Follow all required safety policies and procedures. Monitor and manage all aspects of guaranteed shipments to ensure service and invoicing accuracy. Documents all actions as required in notes and shipment records. Immediately escalates issues as appropriate. Determines (by retrieval or calculation) and communicates transportation solution rates and service times in a quick and accurate manner. Supports external and internal customers with a sense of urgency and in a professional manner. Responds to phone calls and emails in a timely manner. Resolves problems and creates Win-Win situations for the customer Prepares and processes reports and high volumes of data relating to guaranteed shipments accurately and timely. Performs detailed audits of data and documents to detect defects relating to data accuracy. Documents and corrects the defects and communicates root cause as required. Qualifications / Requirements High School Diploma GED or any combination of education and experience which would provide an equivalent background. Strong skills in Telephone/Email (Microsoft Outlook) and strong Client contact. Prefer previous experience with customer service or sales in a call center environment Preferred Ability to work independently or in a team setting, in a fast-paced environment Good computer skills, including Microsoft Word & Excel Must be able to multi-task Required Must be flexible with work schedule to support business needs Required Must have a good math and geography aptitude Required What happens next Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worryeven if this position doesn't work out, you're still in our network. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Support Representative today!
Wesley Chapel, FL, US Office High School or equivalent Full Time, Temp to Hire $19.50 Experienced (Non-Manager) On-site Other/Non Classified First Shift (Day) What's next for you? This great job. Finding a job that fits your lifestyle isn't always easy. That's where Kelly Professional & Industrial comes in. We're seeking for a Customer Support Representative to work at a company in Wesley Chapel, FL 33544. NOT REMOTE. Why you should apply to be a Customer Support Representative Pay Rate: $19.50 Schedule: Monday
Friday / No weekends Shift: 9:00am to 6:00pm and 11:00am -8:00pm Access to outstanding Kelly perks Temp to Hire Essential Duties and Responsibilities Follow all required safety policies and procedures. Monitor and manage all aspects of guaranteed shipments to ensure service and invoicing accuracy. Documents all actions as required in notes and shipment records. Immediately escalates issues as appropriate. Determines (by retrieval or calculation) and communicates transportation solution rates and service times in a quick and accurate manner. Supports external and internal customers with a sense of urgency and in a professional manner. Responds to phone calls and emails in a timely manner. Resolves problems and creates Win-Win situations for the customer Prepares and processes reports and high volumes of data relating to guaranteed shipments accurately and timely. Performs detailed audits of data and documents to detect defects relating to data accuracy. Documents and corrects the defects and communicates root cause as required. Qualifications / Requirements High School Diploma GED or any combination of education and experience which would provide an equivalent background. Strong skills in Telephone/Email (Microsoft Outlook) and strong Client contact. Prefer previous experience with customer service or sales in a call center environment Preferred Ability to work independently or in a team setting, in a fast-paced environment Good computer skills, including Microsoft Word & Excel Must be able to multi-task Required Must be flexible with work schedule to support business needs Required Must have a good math and geography aptitude Required What happens next Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worryeven if this position doesn't work out, you're still in our network. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Support Representative today!