Customer Service Representative
AmeriVet Veterinary Partners, Oklahoma City, OK, United States
Full Time Veterinary Receptionist/Client Service Representative
Our mission is to constantly push the boundaries of superior service and medical excellence. To make a difference in the lives of pets and people. Our culture is what sets Lakeview Pet Hospital apart, both for our staff and our clients. We are a family-owned business with a high emphasis on honesty and integrity. We take a personal interest in each of our team members and want someone that is as passionate about patient care as we are. Lakeview Pet Hospital is a well-established and full-service AAHA Accredited and Fear Free Certified Practice in NW Oklahoma City. Our busy five-doctor practice specializes in companion animal medicine and we're looking for great people who want to make a difference in the lives of pets and people in our brand new state-of-the-art facility. We are seeking to hire a Full Time Veterinary Receptionist/Client Service Representative. Our team requires someone with proven loyalty and integrity. Ideal candidates have two or more years of customer service experience, be tech savvy, love working with people (and pets too!), and have a willingness to learn. Previous face-to-face customer experience is preferred. This job requires someone who is a critical thinker and possesses problem solving skills for daily challenges. We desire someone who excels at communication, can receive feedback and has situational awareness skills. Must be able to maintain calm under pressure, and capable of handling and diffusing emotional situations. A drive to continually improve their knowledge and skillset is a must, as we constantly want to enhance the experience for our clients and our patients. Hours of Operation: M-F 7:30AM-6:00PM, Sa 8:00AM-4:00pm. Weekends rotate. We are needing 35-40 hours of availability. Benefits: Competitive Pay (Negotiable on experience), 401K/Retirement matching, Full Benefits (health/dental/vision/mental health resources), Flexible Schedule (Saturday rotation), Company uniforms, Discounted food & services, Awesome work team! Why choose us? Here's why our employees love working here: work-family, respectful culture, work-life balance, learning environment, relationships (peer & boss), high-standards/relaxed atmosphere, striving to grow together, supportive team, hands-on training, education opportunities & amazing clients
Our mission is to constantly push the boundaries of superior service and medical excellence. To make a difference in the lives of pets and people. Our culture is what sets Lakeview Pet Hospital apart, both for our staff and our clients. We are a family-owned business with a high emphasis on honesty and integrity. We take a personal interest in each of our team members and want someone that is as passionate about patient care as we are. Lakeview Pet Hospital is a well-established and full-service AAHA Accredited and Fear Free Certified Practice in NW Oklahoma City. Our busy five-doctor practice specializes in companion animal medicine and we're looking for great people who want to make a difference in the lives of pets and people in our brand new state-of-the-art facility. We are seeking to hire a Full Time Veterinary Receptionist/Client Service Representative. Our team requires someone with proven loyalty and integrity. Ideal candidates have two or more years of customer service experience, be tech savvy, love working with people (and pets too!), and have a willingness to learn. Previous face-to-face customer experience is preferred. This job requires someone who is a critical thinker and possesses problem solving skills for daily challenges. We desire someone who excels at communication, can receive feedback and has situational awareness skills. Must be able to maintain calm under pressure, and capable of handling and diffusing emotional situations. A drive to continually improve their knowledge and skillset is a must, as we constantly want to enhance the experience for our clients and our patients. Hours of Operation: M-F 7:30AM-6:00PM, Sa 8:00AM-4:00pm. Weekends rotate. We are needing 35-40 hours of availability. Benefits: Competitive Pay (Negotiable on experience), 401K/Retirement matching, Full Benefits (health/dental/vision/mental health resources), Flexible Schedule (Saturday rotation), Company uniforms, Discounted food & services, Awesome work team! Why choose us? Here's why our employees love working here: work-family, respectful culture, work-life balance, learning environment, relationships (peer & boss), high-standards/relaxed atmosphere, striving to grow together, supportive team, hands-on training, education opportunities & amazing clients