Xfinity Retail Service Associate

**Primary Responsibilities — Mobile Focused** **Mobile Activations & Customer Education** Provide a white-glove experience activating new devices or BYOD to the network. Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue. **Secondary Responsibilities — When No Primary Actions Occur or on Red Floor** Maintain visual standards and product placement for optimal customer experience.Own the customer experience and promote digital options at every touchpoint. * Participate in the Net Promoter System: huddles, callbacks, and feedback loops.* Drive results and operational excellence.* Foster and support a culture of inclusion.* Do what’s right for customers, teammates, communities, and investors.**Disclaimer**This description outlines the general nature and level of work expected and is not intended to be a comprehensive list of all duties or qualifications. #J-18808-Ljbffr