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White-Glove Outreach & Retention Specialist

Digital Risk, San Antonio, TX, United States


A leading customer service provider is looking for a Call Center Representative to build robust customer relationships and support public sector customers. Responsibilities include conducting outreach, managing customer accounts, and collaborating with internal teams to reduce churn. The ideal candidate will have a background in customer service, experience with CRM tools, and excellent communication skills. This dynamic role requires flexibility and a strong focus on customer satisfaction. #J-18808-Ljbffr