Customer Retention & Win-Back Specialist

A communications service provider in Georgia seeks a Customer Retention Specialist to enhance customer satisfaction and reduce churn through proactive engagements and support. Responsibilities include reaching out to customers post-installation, handling disconnect requests, and executing win-back sales. Candidates should have customer service experience, strong communication skills, and a relevant high school diploma or equivalent. The position demands teamwork and an understanding of company value offerings. #J-18808-Ljbffr