Customer Service Representative
TPI Global Solutions, Florida, NY, United States
Job Title: Customer Service Representative (CSR)
Location: Davie, FL
Duration: 12+ Months Contract with possible Extension
Job Summary Serve as the primary point of contact for customers in the Arbitration Hub, providing timely support, resolving issues, and ensuring a smooth customer experience.
Key Responsibilities
Handle customer queries via phone, chat, and email
Manage issues from identification to resolution
Coordinate with internal teams for escalations
Maintain accurate documentation and track issue status
Build customer relationships through problem-solving and guidance
Requirements
1–2 years of customer service experience
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Location: Davie, FL
Duration: 12+ Months Contract with possible Extension
Job Summary Serve as the primary point of contact for customers in the Arbitration Hub, providing timely support, resolving issues, and ensuring a smooth customer experience.
Key Responsibilities
Handle customer queries via phone, chat, and email
Manage issues from identification to resolution
Coordinate with internal teams for escalations
Maintain accurate documentation and track issue status
Build customer relationships through problem-solving and guidance
Requirements
1–2 years of customer service experience
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