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Escrow Assistant

Foundation Title & Escrow Series, LLC, Roanoke, VA, United States


JOB TITLE: Escrow Assistant

REPORTS TO: Branch Manager

Job Summary Under general supervision and direction of an Escrow Officer or Escrow Manager, prepares escrow instructions, draws or directs the drawing of documents, requests issuance of title policies and the disbursement of funds, and otherwise assists Escrow Officer, escrow principals and/or their lenders. Reconciles escrow instructions with preliminary title report or title commitment. Provides related office support as required.

Duties & Responsibilities

Timely and professional communications with lenders, agents, buyers, and sellers

Act as backup support for Customer Liaison

Prepare picky documents for files

Become proficient in closing software program (SoftPro, FTE Connect)

Assist in preparing settlement statements, closing disclosures, and lender packages

Assist in obtaining seller’s authorizations, payoffs, etc.

Assist in obtaining documentation for title curative

Notify escrow officer of any issues related to closing in a timely manner

Coordinate with customers and clients for closing date and time

Submit documentation for loans requiring funding approval

Assist in balancing each file and preparing for disbursement

Post-closing functions including but not limited to, policy preparing and delivery, package return to lender or to branch services

Performs other duties as assigned by supervisor

Adheres to company policies and guidelines

Required Skills/Abilities

Adaptable: displays the capability to adapt to new, different, or changing requirements

Customer focused: is pleasant, courteous, and professional when dealing with internal and external customers or clients

Strong communication skills

Excellent organizational skills and attention to detail

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