Air and Ocean Export Operator
Freight Appointments, Chicago, IL, United States
Company:
Freight Appointments (on behalf of a global freight forwarder)
About the Role Freight Appointments is partnering with a well-established international freight forwarder in Chicago to hire an experienced Export Coordinator (Air & Ocean). This role is ideal for someone who enjoys working in a fast‑paced logistics environment and can confidently manage shipments from start to finish while keeping customers informed and satisfied.
Key Responsibilities
Manage end-to-end export shipments across
air and ocean (A–Z)
Prepare and review all export documentation (HAWB/MAWB, HBL/MBL, commercial invoices, packing lists, etc.)
Coordinate with airlines, steamship lines, warehouses, truckers, and overseas agents
Ensure compliance with TSA regulations and international shipping requirements
Track shipments and provide proactive updates to customers
Troubleshoot delays and resolve issues quickly and efficiently
Handle billing, file costing, and ensure shipment profitability
Maintain accurate and up-to-date records in internal systems
Requirements
2+ years of export experience within a freight forwarding environment (air and/or ocean)
Strong knowledge of export documentation and compliance procedures
Familiarity with TSA regulations (air) and ocean shipping processes
Experience working with carriers, vendors, and international agents
Strong communication and customer service skills
Ability to multitask and stay organized in a high-volume environment
Proficiency in logistics systems and Microsoft Office
Preferred
DG Certified (IATA)
Experience with AES filings
Cargowise or similar system knowledge
Exposure to both air and ocean shipments
What’s on Offer
Competitive salary + bonus potential
Full benefits package (medical, dental, vision)
Clear opportunities for career growth
Collaborative, team-oriented environment
#J-18808-Ljbffr
Freight Appointments (on behalf of a global freight forwarder)
About the Role Freight Appointments is partnering with a well-established international freight forwarder in Chicago to hire an experienced Export Coordinator (Air & Ocean). This role is ideal for someone who enjoys working in a fast‑paced logistics environment and can confidently manage shipments from start to finish while keeping customers informed and satisfied.
Key Responsibilities
Manage end-to-end export shipments across
air and ocean (A–Z)
Prepare and review all export documentation (HAWB/MAWB, HBL/MBL, commercial invoices, packing lists, etc.)
Coordinate with airlines, steamship lines, warehouses, truckers, and overseas agents
Ensure compliance with TSA regulations and international shipping requirements
Track shipments and provide proactive updates to customers
Troubleshoot delays and resolve issues quickly and efficiently
Handle billing, file costing, and ensure shipment profitability
Maintain accurate and up-to-date records in internal systems
Requirements
2+ years of export experience within a freight forwarding environment (air and/or ocean)
Strong knowledge of export documentation and compliance procedures
Familiarity with TSA regulations (air) and ocean shipping processes
Experience working with carriers, vendors, and international agents
Strong communication and customer service skills
Ability to multitask and stay organized in a high-volume environment
Proficiency in logistics systems and Microsoft Office
Preferred
DG Certified (IATA)
Experience with AES filings
Cargowise or similar system knowledge
Exposure to both air and ocean shipments
What’s on Offer
Competitive salary + bonus potential
Full benefits package (medical, dental, vision)
Clear opportunities for career growth
Collaborative, team-oriented environment
#J-18808-Ljbffr