Inside Sales Representative (Aftermarket Parts)
AIR Control Concepts, Baltimore, MD, United States
Job Title: AftermarketParts Inside Sales Representative
Job Location: Annapolis Junction, Maryland
Operating Company: Hobbs & Associates
FLSA Status: Exempt
Salary Range: $55,000-$60,000
Overview Hobbs & Associates, Inc., a family‑owned operation founded in Virginia Beach, Va., provides heating, ventilation, and air conditioning (HVAC) products and engineering services to commercial and industrial contractors from Baltimore to Richmond, Va. to Nashville, Tenn. With more than 60 years of experience providing excellence to contractors and manufacturers, Hobbs’s commitment and integrity have led to the expansion into nine total markets in Virginia and Tennessee.
As the largest independent manufacturer’s representative in each of these nine markets, our focus remains on the expansion of our services and reinvesting our efforts to grow our company. Hobbs is one of four HVAC companies in the southeastern U.S. that works in these industries: Municipal and Institutional Solutions, HVAC System Design and Build Out, Industrial Design and Equipment and Hospitality/ Multi-Use Facility Solutions.
From industrial to light commercial projects, we offer only the best applied, commercial, and ventilation products, guaranteeing to work within project specifications. In a world where indoor air quality is more important than ever, Hobbs & Associates, Inc. has the expertise to work with clients to meet project goals.
Check out our website here: Hobbs & Associates
The primary goal of this position is to contribute to the success of the company by selling parts to internal and external clients, over the counter, in‑person, or on the phone to assist in achieving individual and departmental sales objectives.
Essential Duties and Responsibilities
Sales and Customer Service
Promote the selling of HVAC parts to customers.
Maintain regular contact with major customers to build loyalty and ensure long‑term revenue.
Assist in maintaining the operation of the retail sales counter.
Assist the Parts Manager in maintaining a lost sales tracking program.
Assist in setting prices and discount levels and plan promotions to increase sales.
Effectively and efficiently process Client payments, or obtain credit authorization, while also ensuring that all charge sales receipts are signed by the Client.
Ensure that all Clients receive their copy of the invoice.
Promptly notify Clients when all parts have arrived along with an estimated time of delivery.
Effectively and efficiently track and follow up on back‑order parts.
Inventory Management and Control
Assist in managing inventory based on demand and cost targets.
Assist in maintaining stock at a level that enables servicing and repair departments to complete their work without delay.
Avoid the costs of carrying excessive inventory.
Develop the knowledge of stock‑control so that you can effectively record and analyze the movement of parts.
Maintain accurate records of parts replaced under warranty and details of faulty parts.
Sourcing Quality Parts
Buying and selling quality parts at the right price is an important aspect of the job.
Identify and evaluate suppliers who can offer replacement parts that match the quality of the originals.
Negotiate with vendors to obtain the best prices for parts.
Experience and Requirements The best candidate for this position will meet the following requirements:
Minimum of two (2) years of customer service experience
HVAC parts/equipment experience preferred
Experience with FACTS Accounting Software preferred
An ability to multi‑task and prioritize day‑to‑day responsibilities.
Benefits We offer a competitive and comprehensive benefits package, including:
Health & Wellness
– Medical, dental, vision, and life insurance coverage to support your well‑being.
Financial Security
– 401(k) retirement plan with company match and short/long‑term disability coverage.
Work‑Life Balance
– Paid time off (PTO), paid holidays, and an employee assistance program (EAP).
Professional Development
– Ongoing training opportunities and support for continuing education.
AIR Control Concepts is an Equal Opportunity Employer.
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Job Location: Annapolis Junction, Maryland
Operating Company: Hobbs & Associates
FLSA Status: Exempt
Salary Range: $55,000-$60,000
Overview Hobbs & Associates, Inc., a family‑owned operation founded in Virginia Beach, Va., provides heating, ventilation, and air conditioning (HVAC) products and engineering services to commercial and industrial contractors from Baltimore to Richmond, Va. to Nashville, Tenn. With more than 60 years of experience providing excellence to contractors and manufacturers, Hobbs’s commitment and integrity have led to the expansion into nine total markets in Virginia and Tennessee.
As the largest independent manufacturer’s representative in each of these nine markets, our focus remains on the expansion of our services and reinvesting our efforts to grow our company. Hobbs is one of four HVAC companies in the southeastern U.S. that works in these industries: Municipal and Institutional Solutions, HVAC System Design and Build Out, Industrial Design and Equipment and Hospitality/ Multi-Use Facility Solutions.
From industrial to light commercial projects, we offer only the best applied, commercial, and ventilation products, guaranteeing to work within project specifications. In a world where indoor air quality is more important than ever, Hobbs & Associates, Inc. has the expertise to work with clients to meet project goals.
Check out our website here: Hobbs & Associates
The primary goal of this position is to contribute to the success of the company by selling parts to internal and external clients, over the counter, in‑person, or on the phone to assist in achieving individual and departmental sales objectives.
Essential Duties and Responsibilities
Sales and Customer Service
Promote the selling of HVAC parts to customers.
Maintain regular contact with major customers to build loyalty and ensure long‑term revenue.
Assist in maintaining the operation of the retail sales counter.
Assist the Parts Manager in maintaining a lost sales tracking program.
Assist in setting prices and discount levels and plan promotions to increase sales.
Effectively and efficiently process Client payments, or obtain credit authorization, while also ensuring that all charge sales receipts are signed by the Client.
Ensure that all Clients receive their copy of the invoice.
Promptly notify Clients when all parts have arrived along with an estimated time of delivery.
Effectively and efficiently track and follow up on back‑order parts.
Inventory Management and Control
Assist in managing inventory based on demand and cost targets.
Assist in maintaining stock at a level that enables servicing and repair departments to complete their work without delay.
Avoid the costs of carrying excessive inventory.
Develop the knowledge of stock‑control so that you can effectively record and analyze the movement of parts.
Maintain accurate records of parts replaced under warranty and details of faulty parts.
Sourcing Quality Parts
Buying and selling quality parts at the right price is an important aspect of the job.
Identify and evaluate suppliers who can offer replacement parts that match the quality of the originals.
Negotiate with vendors to obtain the best prices for parts.
Experience and Requirements The best candidate for this position will meet the following requirements:
Minimum of two (2) years of customer service experience
HVAC parts/equipment experience preferred
Experience with FACTS Accounting Software preferred
An ability to multi‑task and prioritize day‑to‑day responsibilities.
Benefits We offer a competitive and comprehensive benefits package, including:
Health & Wellness
– Medical, dental, vision, and life insurance coverage to support your well‑being.
Financial Security
– 401(k) retirement plan with company match and short/long‑term disability coverage.
Work‑Life Balance
– Paid time off (PTO), paid holidays, and an employee assistance program (EAP).
Professional Development
– Ongoing training opportunities and support for continuing education.
AIR Control Concepts is an Equal Opportunity Employer.
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