Consulting Manager - POS Product Management
Cognizant, Atlanta, GA, United States
About Cognizant Consulting
Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 6,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?
About the Role As a Consulting Manager - POS Product Management, you will make an impact by owning the product vision and roadmap for the modernization of the client’s custom Point of Sale (POS) system. You will be a valued member of the transformation team and work collaboratively with business stakeholders, engineering, QA, design teams, and clients.
In this role, you will:
Define and drive the product vision and strategy for POS modernization, gathering and prioritizing requirements through stakeholder interviews, site visits, user research, and market analysis.
Use AI tools to analyze the existing POS codebase and documentation, extracting features and business rules, and translating these into well-defined epics and user stories with clear acceptance criteria.
Operate AI tooling to generate structured requirements and user story sets, guiding and supervising the AI at each decision gate, and conducting structured scope interviews to ensure completeness and alignment with customer value.
Collaborate closely with engineering, QA, and design teams through all Agile ceremonies, maintaining the product backlog and prioritizing stories that deliver the highest business impact.
Work with development and architecture teams to guide the refactoring and technical upgrade of the POS platform, including planning data migration, integrating new technologies, and coordinating system tests and pilots.
Act as the liaison among business stakeholders and technical teams, communicating progress, trade-offs, and outcomes, and building feedback loops with operations and store managers.
Define and monitor key performance indicators (KPIs) for the POS, using data to guide product decisions and continuously seeking opportunities to reduce technical debt and improve the POS.
Work Model We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. This role requires travel to the client location twice a month. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
What you must have to be considered
5+ years of product management experience in retail technology, payments, or POS solutions, with a proven track record managing a product through its full lifecycle.
Deep understanding of POS systems and retail checkout processes, including hardware, software, and payment systems. Familiarity with convenience-store operations is a plus.
Demonstrated ability to write precise, testable Gherkin acceptance criteria for complex, multi-path retail transaction scenarios.
Strong background in Agile/Lean methodologies and working in Scrum teams, with experience writing epics, user stories, and acceptance criteria, and collaborating closely with engineering and QA.
Familiarity with generative AI or knowledge-engineering tools (especially Anthropic’s Claude, ChatGPT, GitHub Copilot, etc.) for requirement discovery, story drafting, and test case generation.
Excellent written and verbal communication skills, with the ability to interview users and stakeholders, present roadmaps, and explain technical details to non-technical audiences.
Bachelor’s degree in Business, Computer Science, Engineering, or a related field (or equivalent work experience). Advanced degrees or certifications (e.g. MBA, PMP, CSPO) are a plus.
These will help you succeed
Prior experience with convenience-store chains or retail technology projects (e.g. mobile POS, payment terminals, loyalty integration).
Knowledge of cloud-based and mobile POS platforms, and experience migrating on-premise POS to cloud services or implementing omnichannel features.
Understanding of data privacy and PCI compliance requirements for payment systems, and experience integrating POS with ERP, inventory, or loyalty systems.
Demonstrated ability to act as a strategic thought partner, guiding product direction and aligning teams through modernization.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Benefits
Medical, dental, vision and life insurance
401(k) plan and contributions
Employee stock purchase plan
Employee assistance program10 paid holidays plus PTO
Paid parental leave and fertility assistance
Learning and development certifications and programs
Post closing date Applications will be accepted until 04/25/2026
#J-18808-Ljbffr
About the Role As a Consulting Manager - POS Product Management, you will make an impact by owning the product vision and roadmap for the modernization of the client’s custom Point of Sale (POS) system. You will be a valued member of the transformation team and work collaboratively with business stakeholders, engineering, QA, design teams, and clients.
In this role, you will:
Define and drive the product vision and strategy for POS modernization, gathering and prioritizing requirements through stakeholder interviews, site visits, user research, and market analysis.
Use AI tools to analyze the existing POS codebase and documentation, extracting features and business rules, and translating these into well-defined epics and user stories with clear acceptance criteria.
Operate AI tooling to generate structured requirements and user story sets, guiding and supervising the AI at each decision gate, and conducting structured scope interviews to ensure completeness and alignment with customer value.
Collaborate closely with engineering, QA, and design teams through all Agile ceremonies, maintaining the product backlog and prioritizing stories that deliver the highest business impact.
Work with development and architecture teams to guide the refactoring and technical upgrade of the POS platform, including planning data migration, integrating new technologies, and coordinating system tests and pilots.
Act as the liaison among business stakeholders and technical teams, communicating progress, trade-offs, and outcomes, and building feedback loops with operations and store managers.
Define and monitor key performance indicators (KPIs) for the POS, using data to guide product decisions and continuously seeking opportunities to reduce technical debt and improve the POS.
Work Model We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. This role requires travel to the client location twice a month. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
What you must have to be considered
5+ years of product management experience in retail technology, payments, or POS solutions, with a proven track record managing a product through its full lifecycle.
Deep understanding of POS systems and retail checkout processes, including hardware, software, and payment systems. Familiarity with convenience-store operations is a plus.
Demonstrated ability to write precise, testable Gherkin acceptance criteria for complex, multi-path retail transaction scenarios.
Strong background in Agile/Lean methodologies and working in Scrum teams, with experience writing epics, user stories, and acceptance criteria, and collaborating closely with engineering and QA.
Familiarity with generative AI or knowledge-engineering tools (especially Anthropic’s Claude, ChatGPT, GitHub Copilot, etc.) for requirement discovery, story drafting, and test case generation.
Excellent written and verbal communication skills, with the ability to interview users and stakeholders, present roadmaps, and explain technical details to non-technical audiences.
Bachelor’s degree in Business, Computer Science, Engineering, or a related field (or equivalent work experience). Advanced degrees or certifications (e.g. MBA, PMP, CSPO) are a plus.
These will help you succeed
Prior experience with convenience-store chains or retail technology projects (e.g. mobile POS, payment terminals, loyalty integration).
Knowledge of cloud-based and mobile POS platforms, and experience migrating on-premise POS to cloud services or implementing omnichannel features.
Understanding of data privacy and PCI compliance requirements for payment systems, and experience integrating POS with ERP, inventory, or loyalty systems.
Demonstrated ability to act as a strategic thought partner, guiding product direction and aligning teams through modernization.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Benefits
Medical, dental, vision and life insurance
401(k) plan and contributions
Employee stock purchase plan
Employee assistance program10 paid holidays plus PTO
Paid parental leave and fertility assistance
Learning and development certifications and programs
Post closing date Applications will be accepted until 04/25/2026
#J-18808-Ljbffr