Remote Customer Service Representative - SolvOne
Remote Jobs, Berry Hill, TN, United States
Employer Industry: Petroleum Services
Why consider this job opportunity
Salary starting at $18.00 per hour with opportunities for internal growth and wage increases
Work from the comfort of your home, saving time and money on commuting
Comprehensive individualized remote training provided
Supportive and positive work environment that values employee appreciation
Opportunity for career advancement within Technical Support, Project Management, Leadership, and Training Departments
Benefits include medical and dental insurance, long-term disability, life insurance, paid vacation and sick time, holiday pay, 401k savings plan, referral bonuses, and wellness programs
What to Expect (Job Responsibilities)
Provide exceptional customer service by assisting clients through phone and computer interactions
Dispatch technicians to gas stations experiencing maintenance issues in a timely manner
Maintain a strong understanding of company policies, software, and petroleum industry knowledge
Demonstrate problem‑solving skills and prioritize tasks effectively during your shift
Successfully complete training evaluations, computer skills assessments, and pass a trial service period
What is Required (Qualifications)
Minimum of 1 year of customer service‑related experience
Must be a resident of Tennessee in the Nashville area
Ability to set up a home office with company‑provided equipment and maintain a strong internet connection
Dependable and committed to punctuality and performance excellence
Strong computer skills, including proficiency in Microsoft Office and general internet navigation
How to Stand Out (Preferred Qualifications)
Bilingual skills are a plus but not required
Previous experience in a remote work environment
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Why consider this job opportunity
Salary starting at $18.00 per hour with opportunities for internal growth and wage increases
Work from the comfort of your home, saving time and money on commuting
Comprehensive individualized remote training provided
Supportive and positive work environment that values employee appreciation
Opportunity for career advancement within Technical Support, Project Management, Leadership, and Training Departments
Benefits include medical and dental insurance, long-term disability, life insurance, paid vacation and sick time, holiday pay, 401k savings plan, referral bonuses, and wellness programs
What to Expect (Job Responsibilities)
Provide exceptional customer service by assisting clients through phone and computer interactions
Dispatch technicians to gas stations experiencing maintenance issues in a timely manner
Maintain a strong understanding of company policies, software, and petroleum industry knowledge
Demonstrate problem‑solving skills and prioritize tasks effectively during your shift
Successfully complete training evaluations, computer skills assessments, and pass a trial service period
What is Required (Qualifications)
Minimum of 1 year of customer service‑related experience
Must be a resident of Tennessee in the Nashville area
Ability to set up a home office with company‑provided equipment and maintain a strong internet connection
Dependable and committed to punctuality and performance excellence
Strong computer skills, including proficiency in Microsoft Office and general internet navigation
How to Stand Out (Preferred Qualifications)
Bilingual skills are a plus but not required
Previous experience in a remote work environment
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr