Senior Community Engagement Specialist – Energy Projects
Colorado Springs Utilities, Colorado Springs, CO, United States
Overview
Senior Community Engagement Specialist – Energy Projects Job Type:
Business Operations Pay Range
$106,893 to $125,756 Location
Colorado Springs, CO Date First Posted
3/24/26 Applications are being accepted through:
4/3/26 *If no date is displayed, applications are being accepted on an ongoing basis; however, this job posting may close at any time after a minimum of 5 days of being posted.
Responsibilities
Astutely navigate the complexity of the energy industry and the layers of regulatory and permitting requirements for energy projects
Define community engagement strategy, create measurable objectives, monitor performance, and train and mentor other team members
Create and implement engagement strategies based on the International Association of Public Participation (IAP2) Spectrum of Public Participation
Pursue innovative methods for engaging customers on important issues and projects
Manage in-person customer and construction crew interactions in a wide variety of conditions
Provide community engagement consultation to other departments and leadership; provide strategic counsel on policy decisions, procedures, and operations
Anticipate and plan for risk
Lead and facilitate public meetings and community presentations (in-person, hybrid, and virtual)
Adapt engagement strategies to the unique needs of different audiences and projects
De-escalate customer conflicts and engage with residential/commercial customers, construction contractors, and internal crews
Provide timely and accurate customer notifications for energy-related construction projects
Protect the organization's brand by embracing transparency, accessibility, flexibility and accountability
Support crisis response
Participate in a 24/7 on-call emergency response team on a rotating basis
Qualifications
Bachelor’s degree in Public Relations, Communications, or a closely related field
7+ years of experience in planning, implementing and evaluating customer engagement strategies
Ability to navigate the energy industry and represent a community-owned utility
Critical thinking and problem-solving skills
Strong writing skills with the ability to translate complex topics for diverse audiences
Ability to manage a large volume of projects, requests and tasks within the same timeline
Detail oriented with a commitment to meeting deadlines
Proficiency with software tools to support customer outreach, communication and collaboration
Strong relationship-building skills with internal staff and affected communities
Experience providing strategic engagement counsel to individual contributors, managers, executives and board members
Bilingual in English/Spanish preferred, but not required
Note NOTE:
This position combines field work and office work. The selected candidate will spend time indoors and outdoors transporting and carrying equipment to and from public meetings, visiting construction sites, and may encounter varied weather conditions.
A valid, unrestricted driver's license is required for this position.
Work Environment & Benefits PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
Exerts up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently to move objects; includes physical demands above sedentary work
Typically requires reaching, standing, walking, grasping, talking, hearing, seeing and repetitive motions
Who We Are:
Colorado Springs Utilities is the largest community owned, not-for-profit, four-service utility in the nation. We provide electric, natural gas, water and wastewater services and are committed to the community and our employees.
Our Commitment to Our Employees…
We invest in protecting the health and financial security of our employees and their families through our benefits program.
Time Off & Wellness
Vacation – 13 days annually to start, increasing to 24 days with tenure
Personal Leave – 3 days per year
Paid Holidays – 12 per year
Sick Leave – 12 days per year
Vacation Buy – up to 40 additional hours annually
Health & Wellness
Medical plans: multiple options including a $0 premium HDHP with HSA eligibility
Dental & Vision plans
Family Building benefits (fertility, preservation, adoption, surrogacy)
Wellness program and HRA/HSA contributions with eligible medical plan enrollment
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Financial & Retirement Security
Pension Plan: Colorado PERA
Supplemental retirement plans: PERAPlus 401(k), MissionSquare Roth IRA, 457
Disability, Life, and Long-Term Care insurance options
Additional Support
Employee Assistance Program (EAP)
Tuition reimbursement up to $5,250 annually
Public Service Loan Forgiveness eligibility
Important Notices
All positions posted for a minimum of 5 calendar days
Starting pay based on experience, education, and training
Colorado Springs Utilities does not sponsor work visas; eligible applicants must be authorized to work in the United States
Colorado Springs Utilities is an Equal Employment Opportunity/Affirmative Action employer.
We comply with applicable laws and regulations and prohibit discrimination based on protected characteristics.
Accessibility Accommodations
If you require accommodations to search or apply, contact accessibility@csu.org or call 719-668-7500.
E-Verify and Right to Work Notice
Colorado Springs Utilities participates in E-Verify. For more information, visit the applicants rights page.
Have a question?
Email csurecruiting@csu.org or call 719-668-7500.
#J-18808-Ljbffr
Senior Community Engagement Specialist – Energy Projects Job Type:
Business Operations Pay Range
$106,893 to $125,756 Location
Colorado Springs, CO Date First Posted
3/24/26 Applications are being accepted through:
4/3/26 *If no date is displayed, applications are being accepted on an ongoing basis; however, this job posting may close at any time after a minimum of 5 days of being posted.
Responsibilities
Astutely navigate the complexity of the energy industry and the layers of regulatory and permitting requirements for energy projects
Define community engagement strategy, create measurable objectives, monitor performance, and train and mentor other team members
Create and implement engagement strategies based on the International Association of Public Participation (IAP2) Spectrum of Public Participation
Pursue innovative methods for engaging customers on important issues and projects
Manage in-person customer and construction crew interactions in a wide variety of conditions
Provide community engagement consultation to other departments and leadership; provide strategic counsel on policy decisions, procedures, and operations
Anticipate and plan for risk
Lead and facilitate public meetings and community presentations (in-person, hybrid, and virtual)
Adapt engagement strategies to the unique needs of different audiences and projects
De-escalate customer conflicts and engage with residential/commercial customers, construction contractors, and internal crews
Provide timely and accurate customer notifications for energy-related construction projects
Protect the organization's brand by embracing transparency, accessibility, flexibility and accountability
Support crisis response
Participate in a 24/7 on-call emergency response team on a rotating basis
Qualifications
Bachelor’s degree in Public Relations, Communications, or a closely related field
7+ years of experience in planning, implementing and evaluating customer engagement strategies
Ability to navigate the energy industry and represent a community-owned utility
Critical thinking and problem-solving skills
Strong writing skills with the ability to translate complex topics for diverse audiences
Ability to manage a large volume of projects, requests and tasks within the same timeline
Detail oriented with a commitment to meeting deadlines
Proficiency with software tools to support customer outreach, communication and collaboration
Strong relationship-building skills with internal staff and affected communities
Experience providing strategic engagement counsel to individual contributors, managers, executives and board members
Bilingual in English/Spanish preferred, but not required
Note NOTE:
This position combines field work and office work. The selected candidate will spend time indoors and outdoors transporting and carrying equipment to and from public meetings, visiting construction sites, and may encounter varied weather conditions.
A valid, unrestricted driver's license is required for this position.
Work Environment & Benefits PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
Exerts up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently to move objects; includes physical demands above sedentary work
Typically requires reaching, standing, walking, grasping, talking, hearing, seeing and repetitive motions
Who We Are:
Colorado Springs Utilities is the largest community owned, not-for-profit, four-service utility in the nation. We provide electric, natural gas, water and wastewater services and are committed to the community and our employees.
Our Commitment to Our Employees…
We invest in protecting the health and financial security of our employees and their families through our benefits program.
Time Off & Wellness
Vacation – 13 days annually to start, increasing to 24 days with tenure
Personal Leave – 3 days per year
Paid Holidays – 12 per year
Sick Leave – 12 days per year
Vacation Buy – up to 40 additional hours annually
Health & Wellness
Medical plans: multiple options including a $0 premium HDHP with HSA eligibility
Dental & Vision plans
Family Building benefits (fertility, preservation, adoption, surrogacy)
Wellness program and HRA/HSA contributions with eligible medical plan enrollment
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Financial & Retirement Security
Pension Plan: Colorado PERA
Supplemental retirement plans: PERAPlus 401(k), MissionSquare Roth IRA, 457
Disability, Life, and Long-Term Care insurance options
Additional Support
Employee Assistance Program (EAP)
Tuition reimbursement up to $5,250 annually
Public Service Loan Forgiveness eligibility
Important Notices
All positions posted for a minimum of 5 calendar days
Starting pay based on experience, education, and training
Colorado Springs Utilities does not sponsor work visas; eligible applicants must be authorized to work in the United States
Colorado Springs Utilities is an Equal Employment Opportunity/Affirmative Action employer.
We comply with applicable laws and regulations and prohibit discrimination based on protected characteristics.
Accessibility Accommodations
If you require accommodations to search or apply, contact accessibility@csu.org or call 719-668-7500.
E-Verify and Right to Work Notice
Colorado Springs Utilities participates in E-Verify. For more information, visit the applicants rights page.
Have a question?
Email csurecruiting@csu.org or call 719-668-7500.
#J-18808-Ljbffr