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Personal Lines Account Manager

JL Connects, Troy, MI, United States


We are seeking an experienced Personal Lines Account Manager to manage a book of personal lines clients. Responsibilities include being main point of contact for clients, processing, claims, changes, renewals, rounding accounts when relevant, and day to day servicing of accounts.

Key Responsibilities

Manage assigned personal lines accounts, including quotes, coverage changes, renewals, and certificates

Review policies and documents for consistency and compliance

Communicate with clients and underwriters to address inquiries and gather information

Analyze insurance-related contract requirements

Provide excellent customer service and contribute positively to the team environment

Qualifications

Active and valid State of Michigan Property & Casualty Insurance License

2+ years of experience in personal lines insurance account management, handling middle market accounts. High-net-worth experience also preferred.

Proficiency AMS360 and/or Applied EPIC preferred

Medical, dental, vision, disability 100% covered by employer

401K matching and profit sharing, holiday bonuses, flex hours, and continuing education

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