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IT Service Desk Analyst — Fast, Customer-First Support

Drax, Columbia, MO, United States


A leading energy company is seeking an IT Service Desk Analyst to provide exceptional customer service while ensuring incidents are resolved according to Service Level Agreements. The role involves technical support for desktop and laptop hardware, network configurations, and collaboration with internal IT functions. Ideal candidates will possess skills in MS Office, Windows 10/11, and telephony technologies. This role is a crucial part of an organization aiming for a zero-carbon energy future and offers a salary range of $65,000 - $70,000. #J-18808-Ljbffr