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IT Service Desk Analyst — Fast, Customer-First Support

Drax, Aurora, CO, United States


A leading energy company is seeking an IT Service Desk Analyst to deliver exceptional customer support for IT services and ensure efficient issue resolution. You will be responsible for managing incidents, fulfilling service requests, and enhancing service quality. The ideal candidate should possess strong technical skills in hardware and software management, with knowledge of ITIL principles and a commitment to customer service. This role supports a collaborative environment while contributing to the company's mission for a zero-carbon energy future. #J-18808-Ljbffr