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Priority Responder (Fire Chaser)

SERVPRO of Alamo Heights, San Antonio, TX, United States


Emergency Response Coordinator (Fire/Water Damage) – High Earning Potential When disaster strikes, most people run away. You run toward it.

We are looking for a driven, quick-thinking

Emergency Response Coordinator

to be our first-on-scene representative following fire and water damage events. This isn't a desk job. This is a real-time, boots-on-the-ground role where speed, empathy, and professional sales skills collide.

You will help property owners navigate their worst days by connecting them with industry-leading restoration services—fast. If you have "thick skin," a high motor, and a professional mindset, this is your opportunity to turn chaos into a high-earning career.

What You’ll Do (The Reality)

Respond in Real-Time:

Arrive quickly to active fire and water loss scenes to assess situations and engage property owners.

Win the Business:

Outwork and out-hustle the competition to secure restoration work during high-stress moments.

Be the Expert:

Maintain a deep understanding of the insurance marketplace (claims, adjusters, and brokers) to guide clients through the recovery process.

Drive Growth:

Actively pursue new business opportunities within your assigned territory, meeting or exceeding sales goals.

Bridge the Gap:

Work closely with our operations team to ensure a smooth handoff from the "emergency" phase to the "restoration" phase.

What We’re Looking For

The Hustle:

You are a self-starter with a "sales mindset" who thrives on urgency and performance-driven results.

The Professionalism:

Minimum

2 years

of B2B sales or service-sector marketing experience. (Restoration or insurance industry experience is a major plus!)

Communication:

Superb verbal and written skills. You can build trust on a curb at 2:00 AM and deliver a professional report at 9:00 AM.

Education (Preferred):

Bachelor’s degree in Marketing/Business or equivalent professional experience.

Requirements:

Valid driver’s license, reliable transportation, and the willingness to work a flexible, on-call schedule (including nights/weekends).

Why You’ll Love It

High Earning Potential:

High commission structure with

no cap

for top performers.

Performance Bonuses:

We reward the "fire chasers" who go the extra mile.

Career Growth:

Opportunity for rapid advancement within a high-performing franchise.

Support:

Ongoing training and a team that has your back in the field.

Think you have what it takes to thrive when things get heated? Apply today and show us your hustle.

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