
Hybrid IT Helpdesk Analyst
Nelnet, Bismarck, ND, United States
A payment technology and education services firm is hiring a Client Support Analyst in Bismarck, ND. This role is the first point of contact for clients with non-complex issues, focusing on customer service and maintaining strong relationships. Responsibilities include troubleshooting inquiries, logging interactions, and collaborating with teams for resolution. The ideal candidate has 2+ years in customer support, excellent communication skills, and a high school diploma. The position offers a hybrid work option, with a starting pay of $21.64 hourly.
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