Hybrid IT Helpdesk Analyst

A leading payment technology provider in Boston is seeking a Client Support Analyst to be the first point of contact for clients with technical inquiries. Responsibilities include troubleshooting software issues, maintaining strong client relationships, and ensuring prompt resolution of inquiries. An associate degree in IT is preferred, along with 2+ years in a customer support environment. This position offers a hybrid work option, requiring remote work part-time while fostering collaboration through in-office presence. Competitive pay starting at $21.64 per hour and a generous benefits package are offered. #J-18808-Ljbffr