
Hybrid IT Helpdesk Analyst
Nelnet, Richmond, VA, United States
A leading financial services company seeks a Client Support Analyst in Richmond, VA. This role serves as the first contact for clients' technical inquiries, ensuring efficient resolutions and strong relationships. Candidates should have 2+ years in customer support and familiarity with ticketing systems. The position offers a hybrid work schedule, allowing flexibility and collaboration with team members. Competitive pay starting at $21.64 per hour and a comprehensive benefits package are included.
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