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Hybrid IT Helpdesk Analyst

Nelnet, Washington, District of Columbia, United States


A leader in payment technology and education solutions is seeking a Client Support Analyst. This role involves providing first-line support for clients, diagnosing and resolving issues, and maintaining strong client relationships. Candidates should have 2+ years of experience in customer support and be familiar with ticketing systems. This position offers a hybrid work model, allowing for flexibility in the workplace. #J-18808-Ljbffr