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Hybrid IT Helpdesk Analyst

Nelnet, Springfield, IL, United States


A leading payment technology firm is seeking a Client Support Analyst to provide exceptional service to clients facing technical or service-related issues. The role involves diagnosing issues, maintaining strong client relationships, and ensuring a timely resolution of inquiries. Candidates should have a high school diploma, preferably with an associate degree in IT, and at least 2 years of customer support experience. This position offers a hybrid work option, enhancing work-life balance. #J-18808-Ljbffr