Remote intake Specialist
Grace Community Care and Homes Inc., California, MO, United States
Pay:
$18.75 - $22.00 per hour
Job description Schedule:
Monday–Friday, 9:00AM-6:00PM Location:
Remote or Hybrid
Role Summary Grace Community Care & Homes is seeking a dependable and compassionate
Intake Coordinator
to manage new client intakes during after-hours. You’ll help families complete eligibility forms, verify Medicaid enrollment, and prepare cases for the day team to process.
Responsibilities
Answer calls, emails, and messages prospective clients and support coordinators
Conduct scheduled Housing Supports and DDD intakes via phone
Enter data into HMIS or intake tracking systems
Verify Medicaid (NJ FamilyCare) coverage and MCO (Aetna, Horizon, Wellpoint, UHC, Fidelis)
Prepare intake documentation for Prior Authorization and Billing teams
Maintain confidentiality and ensure HIPAA compliance
Qualifications
Experience in healthcare, social services, or community-based programs preferred
Knowledge of NJ Medicaid, DDD, or housing-related supports is a plus
Strong communication and documentation skills
Self-motivated, dependable, and able to work independently
Tech-friendly (Therap, Acuity, Google Workspace)
Prior experience in
Medicaid, DDD, or human services intake
strongly preferred
Detail-oriented with excellent written and verbal communication
Comfortable with data entry and client tracking systems (MS Office, HMIS, Electronic Records Systems)
Able to maintain confidentiality and follow HIPAA guidelines
High school diploma or associate’s degree minimum
Job Type: Full-time
Benefits
401(k)
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Paid Time Off (Vacation, Sick & Public Holidays)
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$18.75 - $22.00 per hour
Job description Schedule:
Monday–Friday, 9:00AM-6:00PM Location:
Remote or Hybrid
Role Summary Grace Community Care & Homes is seeking a dependable and compassionate
Intake Coordinator
to manage new client intakes during after-hours. You’ll help families complete eligibility forms, verify Medicaid enrollment, and prepare cases for the day team to process.
Responsibilities
Answer calls, emails, and messages prospective clients and support coordinators
Conduct scheduled Housing Supports and DDD intakes via phone
Enter data into HMIS or intake tracking systems
Verify Medicaid (NJ FamilyCare) coverage and MCO (Aetna, Horizon, Wellpoint, UHC, Fidelis)
Prepare intake documentation for Prior Authorization and Billing teams
Maintain confidentiality and ensure HIPAA compliance
Qualifications
Experience in healthcare, social services, or community-based programs preferred
Knowledge of NJ Medicaid, DDD, or housing-related supports is a plus
Strong communication and documentation skills
Self-motivated, dependable, and able to work independently
Tech-friendly (Therap, Acuity, Google Workspace)
Prior experience in
Medicaid, DDD, or human services intake
strongly preferred
Detail-oriented with excellent written and verbal communication
Comfortable with data entry and client tracking systems (MS Office, HMIS, Electronic Records Systems)
Able to maintain confidentiality and follow HIPAA guidelines
High school diploma or associate’s degree minimum
Job Type: Full-time
Benefits
401(k)
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Paid Time Off (Vacation, Sick & Public Holidays)
#J-18808-Ljbffr