Compliance Specialist - Client Advocacy Team
Morgan & Morgan, P.A., Longwood, FL, United States
Compliance Specialist - Client Advocacy Team
Longwood, Florida, United States
Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. The firm has over 6,000 employees who all share one mission: For the People.
Summary Our firm is looking for customer service professionals who are passionate about helping people and dedicated to providing a first‑class customer experience. It is imperative that these associates portray empathy and kindness to our clients.
The Compliance Department is open Monday‑Friday from 8:00am to 6:00pm. Our ideal candidate will be able to work anytime during those business hours.
Compensation: $18.00/hour and after 90 days of employment you will receive a $250 sign‑on bonus.
Responsibilities
Accepting inbound calls and placing outbound calls.
Gather medical treatment documentation.
File review and analysis identifying actionable tasks to build medical documentation.
Communicate with medical providers to confirm and/or follow up on client treatment.
Communicate with existing clients to gather treatment details.
Enter information in the applicable system/software with accuracy.
Compose email correspondence to providers and legal staff.
Work with leadership and other team members to deliver high quality service and a great working environment.
Qualifications
High school diploma or GED is required; college preferred.
Ability to communicate professionally and effectively.
Used to adapting in an ever‑changing environment and handling multiple priorities.
Able to multitask and learn quickly.
Must thrive in a team environment.
Reliable and dependable.
Excellent comprehension and critical‑thinking skills.
Ability to type at least 35 WPM with excellent writing skills while navigating through multiple software applications.
Highly organized with the ability to juggle multiple deadlines in a fast‑paced environment.
Prior medical or case management experience (preferred not required).
Benefits For full‑time employees, we offer an excellent benefits package, including medical and dental insurance, 401(k) plan, paid time off and paid holidays.
Equal Opportunity Statement Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
E‑Verify This employer participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. If E‑Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E‑Verify once you have accepted a job offer and completed the I‑9 Form.
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Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. The firm has over 6,000 employees who all share one mission: For the People.
Summary Our firm is looking for customer service professionals who are passionate about helping people and dedicated to providing a first‑class customer experience. It is imperative that these associates portray empathy and kindness to our clients.
The Compliance Department is open Monday‑Friday from 8:00am to 6:00pm. Our ideal candidate will be able to work anytime during those business hours.
Compensation: $18.00/hour and after 90 days of employment you will receive a $250 sign‑on bonus.
Responsibilities
Accepting inbound calls and placing outbound calls.
Gather medical treatment documentation.
File review and analysis identifying actionable tasks to build medical documentation.
Communicate with medical providers to confirm and/or follow up on client treatment.
Communicate with existing clients to gather treatment details.
Enter information in the applicable system/software with accuracy.
Compose email correspondence to providers and legal staff.
Work with leadership and other team members to deliver high quality service and a great working environment.
Qualifications
High school diploma or GED is required; college preferred.
Ability to communicate professionally and effectively.
Used to adapting in an ever‑changing environment and handling multiple priorities.
Able to multitask and learn quickly.
Must thrive in a team environment.
Reliable and dependable.
Excellent comprehension and critical‑thinking skills.
Ability to type at least 35 WPM with excellent writing skills while navigating through multiple software applications.
Highly organized with the ability to juggle multiple deadlines in a fast‑paced environment.
Prior medical or case management experience (preferred not required).
Benefits For full‑time employees, we offer an excellent benefits package, including medical and dental insurance, 401(k) plan, paid time off and paid holidays.
Equal Opportunity Statement Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
E‑Verify This employer participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. If E‑Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E‑Verify once you have accepted a job offer and completed the I‑9 Form.
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