Bilingual French CX Escalations Specialist

A leading jewelry company is looking for a Bilingual Customer Experience Escalations Representative in Columbia, Maryland. This role involves resolving escalated customer issues, promoting brand loyalty, and offering support in both French and English. Ideal candidates should have over 2 years of customer service experience, strong communication skills, and the ability to thrive in a team-oriented environment. The company offers competitive rewards and a commitment to customer satisfaction alongside a collaborative workplace culture. #J-18808-Ljbffr