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Sales Conversion Specialist

CastleWorks Home Services Company, Santa Clarita, CA, United States


Description:

Turn “not yet” into “YES” — and get paid for every deal you close!

Are you a proven closer who thrives on winning the sale—but prefers working warm opportunities instead of cold calling? Castleworks Home Services is looking for a Sales Conversion Specialist to re‑engage customers who previously received estimates and convert those opportunities into revenue.

This is a high impact inside sales role focused on follow‑up, objection handling, and closing. If you know how to build value, create urgency, and confidently ask for the sale — this role is built for you.

Compensation

Competitive hourly base rate of pay

3% commission on recovered sales

High earning potential based on performance

No cap on earnings

Key Responsibilities

Re‑engaging customers who previously received estimates but did not move forward

Reviewing prior quotes and identifying opportunities to close

Overcoming objections and guiding customers to a buying decision

Closing sales over the phone and through follow‑up communication

Accurately documenting activity and sales in ServiceTitan

Partnering with field technicians and sales advisors to maximize revenue

Following established sales processes and continuously improving performance

Ensuring that all unsold estimates are reached out to at least three times using phone, text or e‑mail

Meeting monthly revenue targets through recovered sales

Working with leadership to negotiate pricing, add‑on services, rebates, etc.

Ability to work weekends and evenings as needed

Qualifications

Proven experience closing sales (inside sales preferred)

Strong objection handling and follow‑up discipline

Results‑driven and competitive mindset

Ability to manage and prioritize a pipeline of opportunities

Experience in HVAC, plumbing, or home services is a plus

Intermediate Excel, along with financing website portals and our in‑home CRM – Service Titan

Ability to obtain a California State Home Improvement State License with the California State Board (company paid for)

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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