Strategic CSM Lead—Enterprise Retention & Growth

A global governance technology provider seeks a Lead Strategic Customer Success Manager to ensure high revenue retention across enterprise accounts. Responsibilities include coaching a team, driving customer satisfaction, and collaborating with sales and leadership. Candidates should have over 5 years of experience in Customer Success within SaaS, coupled with strong communication and relationship-building skills. The role allows for a hybrid work environment with a requirement of onsite presence at least 50% of the time. Competitive pay range is $86,300 to $107,900 USD. #J-18808-Ljbffr