Logo
job logo

Lead Omnichannel Conversational AI & IVR PM

Humana Inc, Little Rock, AR, United States


A leading healthcare company in Little Rock is seeking a Lead Product Manager for IVR, Digital IVA & Conversational AI to enhance customer experiences through intelligent, automated solutions. This role requires expertise in modern IVR platforms and conversational AI, as well as the ability to lead cross-functional teams. The ideal candidate will have 6+ years of product management experience, focusing on developing effective conversational strategies and delivering measurable improvements in customer satisfaction. Competitive compensation and benefits are included. #J-18808-Ljbffr