IT Asset Management Specialist

Job Description The IT Asset Management Analyst will manage the full lifecycle of IT assets, including receiving, imaging, deploying, tracking, troubleshooting, and decommissioning devices. This role will handle ticket‑based requests for hardware and asset changes, ensuring assets are properly tagged, documented, and auditable at all times. Day‑to‑day work includes maintaining accurate inventory records, supporting bulk asset updates through Excel, reconciling asset data for financial and disposal purposes, and troubleshooting failed devices prior to deployment. The role operates within largely templated and repeatable ITAM processes and requires close attention to detail, consistent documentation, and clear communication with stakeholders across the organization.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Hands‑on IT asset and inventory management experience

Experience imaging, building, decommissioning, and troubleshooting devices prior to deployment

Excel skills (ability to update document on workflows: intake, bulk uploads, asset disposal, GL reconciliation)

ServicePlus Managed Engine, ServiceNow or similar ticketing systems.

High attention to detail with tagging, documentation, and audit readiness

Reliable, process‑driven, and willing to ask questions rather than make assumptions

Professional communication skills to support requests across multiple levels of the organization - Microsoft Autopilot or other device provisioning experience

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