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CCO - US Buyside Account Manager

S&P Global, Inc., New York, NY, United States


About the Role: Grade Level (for internal use): 14 The Chief Client Office (CCO) proactively engages customers, industry groups and key stakeholders to create measurable value for S\&P Global and a better customer experience. Person in this role is required to work from NY office at least 3 days a week. The Team: Within the CCO organization, the Client Coverage team accelerates growth through strategic partnership with key accounts. The team drives cross-functional collaboration and alignment to deliver holistic solutions, drive long-term engagements, and maximize customer success. Responsibilities and Impact: Act as the primary point of contact for key accounts, ensuring high levels of client satisfaction. Identify new business opportunities within existing accounts and pursue new client relationships. Build executive level relationships and work with customers at the most senior levels to identify opportunities and translate them into a commercial strategy. Plan, coordinate and participate in new business/client prospecting. Monitor and evaluate key customer strategies, business trends and growth priorities. Provide transparent financial and operational assessment of the health of our customer relationships. Partner and collaborate across various internal teams (e.g., sales, marketing, product development) to ensure cohesive execution of strategies and initiatives that meet client needs. Lead negotiations and contract discussions to secure profitable deals. Reduce contractual and commercial friction to improve customer experience. Develop industry specific knowledge. Drive thought leadership across the CCO and cross-divisional commercial organizations. Compensation & Benefits Information: Applicable to US candidates only. Anticipated base salary range for this position is $177,036 to $309,783. Final base salary will be based on geography, experience, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan and additional S\&P Global benefits. What We’re Looking For: Basic Qualifications: Bachelor’s degree in business administration, Marketing, or a related field; an MBA or CFA is preferred. 15+ years of experience in Sales and Relationship Management, Product Management, Commercial Operations or other customer focused roles required. Deep knowledge of the Financial industry, Buyside segment, market trends and cross-divisional understanding of the S\&P Global portfolio. Proven track record in managing large accounts or business segments. Diversified experiences driving and implementing growth initiatives and experience in leading transformation. Confidence in navigating and building relationships with C-Level executives. Well-balanced strategic and operational mindset. Excellent communication and interpersonal skills for effective relationship management. Data and metrics drive. Able to resolve issues in a variety of complex situations. Considers best practices and lessons learned to evaluate solutions. Strategic partnership lens and ability to think across the end-to-end customer value chain. Right to Work Requirements: This role is limited to persons with indefinite right to work in the United States. Benefits: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: S\&P Global has perks for partners and little ones, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. Equal Opportunity Employer S\&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. #J-18808-Ljbffr