
Market Access Account Manager
ROM Technologies, Inc., Brookfield, CT, United States
The Market Access Account Manager, in partnership with the Director of Market Access, is responsible for developing and executing payer-specific contracting strategies across U.S. health plans and payer organizations. This role focuses on establishing, negotiating, and maintaining in-network contracts and agreements with commercial payers, IDNs, government entities, VA systems, ACOs, and other payer-aligned organizations.
A strong understanding of Durable Medical Equipment (DME) benefit structures, medical device reimbursement pathways, and payer contracting models is essential. Experience with Remote Patient Monitoring (RPM) and/or Remote Therapeutic Monitoring (RTM) is preferred but not required.
This is a highly visible, results-driven role that requires sound judgment, strong negotiation skills, and the ability to operate effectively across cross-functional teams.
Responsibilities
Develop and execute payer-specific contracting strategies in collaboration with the Director of Market Access
Negotiate and manage provider contracts and payer agreements, with emphasis on in-network participation
Utilize standardized contract templates and Pay-for-Performance strategies
Lead contract onboarding in accordance with established company guidelines
Support annual price increase initiatives through re-contracting efforts
Partner with the Market Access Payer Relations Specialist to oversee maintenance, reporting, and governance of assigned payer contracts
Establish and maintain reporting matrices to track compliance, performance, and network adequacy
Collaborate with Legal and Corporate Network Management to modify contract language as needed to ensure regulatory and contractual compliance
Ensure compliance with provider panel, network capacity, and network adequacy requirements
Produce and monitor weekly and monthly reports related to contract compliance and network performance
Develop and implement strategies to minimize financial exposure and riskMonitor outcomes and adjust strategies to achieve business objectives
Provide support to the field sales organization as needed
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