Commercial Lines Account Manager

Benefits: Licensing paid by agency 401(k) Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development About the Role: We are seeking a professional and detail-oriented individual to join our team as a Commercial Lines Account Manager. This is a full-time, in-office position focused 100% on customer service — no sales required. The ideal candidate will bring prior office or professional experience, excellent communication skills, and a strong commitment to supporting our clients. Responsibilities: Provide exceptional service to commercial insurance clients, ensuring their needs are met accurately and efficiently Manage policy changes, renewals, certificates, billing questions, and other service-related requests Communicate with clients to resolve inquiries and maintain strong relationships Maintain organized records and ensure compliance with agency procedures and industry regulations Collaborate closely with other team members to deliver a seamless client experience Qualifications: Prior office or professional experience required (insurance experience a plus but not required) Strong attention to detail and organizational skills Excellent communication and customer service abilities Ability to multitask and work effectively in a fast-paced environment Insurance license preferred but not required — must be willing to obtain Why Join Us: Supportive and professional team environment Opportunity to grow your career within the insurance industry No sales responsibilities — strictly a service-focused role #J-18808-Ljbffr