
Personal Lines Account Manager
Harrison Gray Search, Grand Rapids, MI, United States
2 days ago Be among the first 25 applicants
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This range is provided by Harrison Gray Search. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $38,000.00/yr - $50,000.00/yr
Harrison Gray Search has partnered with a well-established and growing national insurance agency with offices in Grand Rapids, Kingsley, Harbor Springs, and Indian River, Michigan. This agency is known for its innovative approach to commercial, personal, and specialty insurance, as well as risk management. They focus on being a true resource for clients, offering valuable insight and proactive protection for families and businesses.
Personal Lines Account Manager – Grand Rapids, MI
We're looking for a Personal Lines Account Manager who enjoys helping people, understands insurance products, and is highly organized. The right person will be friendly, detail-oriented, and able to manage multiple tasks while supporting both new and existing
clients.
What You’ll Do:
Prepare and present insurance quotes
Bind coverage and issue policies
Review client accounts monthly to improve coverage and retention
Track new and lost business
Help clients file claims and follow up with carriers
Handle walk-in customers and quick policy changes (e.g., add a vehicle)
Print insurance certificates
Maintain a small book of business
Support the front office by welcoming guests, preparing meeting rooms, and opening mail
Attend carrier training sessions to stay current on products and underwriting
Identify and address upcoming policy non-renewals
What We’re Looking For:
High School diploma or equivalent
Active Property & Casualty license
3+ years of insurance experience
Strong customer service and communication skills
Ability to work independently and manage time well
Willing to pursue insurance designations like CISR or CIC within 6 months
Nice-to-Have Skills:
Team-oriented and positive attitude
Professional and respectful with clients and coworkers
Reliable and punctual
Maintains confidentiality and integrity
Committed to continuous learning and improvement
Location: Onsite in Grand Rapids, MI
Schedule: Monday–Thursday: 8:00 AM – 5:00 PM, Friday: 8:00 AM – 4:30 PM (closes at 4:00 PM between Memorial Day and Labor Day)
Reports to: Chief of Operations & Planning
Medical, dental, and vision insurance
Employer-paid life insurance
401(k) with company match
Flexible Spending Account
Short- and long-term disability
Paid vacation, holidays, and personal time
Cell phone and education expense reimbursement
Potential relocation assistance
Seniority level Seniority level Mid-Senior level
Employment type Employment type Full-time
Job function Job function Management
Industries Insurance
Referrals increase your chances of interviewing at Harrison Gray Search by 2x
Inferred from the description for this job Medical insurance
Vision insurance
401(k)
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