Product Marketing

Notch is building AI agents that resolve customer support end-to-end — not just deflect tickets. We work with mid-size and enterprise support organizations, and we’re scaling quickly. We’re hiring a Product Marketing teammate to help shape how we communicate our product’s value, support sales with high-quality messaging and materials, and translate customer insights into clear, compelling storytelling. ABILITIES & SKILLS What You’ll Do Develop and refine product messaging and value propositions across key use cases Create customer-facing content such as one-pagers, product overviews, case studies, and website copy Build and maintain sales enablement materials (pitch decks, FAQs, battlecards, product sheets) Support product launches by helping craft launch messaging and related assets Conduct customer and market research to understand needs, objections, and competitive landscape Partner closely with Product and Sales to ensure our positioning stays clear, accurate, and consistent What You’ll Bring 3+ years of experience in product marketing (B2B SaaS experience required) Strong writing and storytelling skills — you can turn complex product into clear, persuasive messaging Experience creating sales enablement and customer collateral that gets used Ability to work cross-functionally and manage multiple projects in a fast-moving environment Strong attention to detail and high standards for quality YOUR TEAM Rafael Broshi CEO & Co-Founder Bonus Points Nice to have: Experience marketing AI products, customer support platforms, or workflow automation tools Familiarity with enterprise sales cycles and buyer personas Apply Now Your Journey Starts Here #J-18808-Ljbffr