Account Manager

We need an Account Manager who brings the discipline of a seasoned project manager, the clarity of a great communicator, and genuine curiosity about how things work. You will be the primary point of contact for a select client portfolio, guiding strategy, creative, and development teams to deliver with excellence in a no-ego, collaborative environment. What You'll Do Client Relationships Own a portfolio of client accounts and serve as the trusted day-to-day contact Lead discovery, communicate status and risks clearly, and proactively identify growth opportunities Project Management Drive projects from kickoff through delivery, managing timelines, budgets, and stakeholder expectations Coordinate design, development, and strategy teams using agile frameworks and sprint-based workflows Facilitate planning, standups, and retros; maintain clean documentation throughout Cross-Functional Collaboration Translate client needs into clear briefs for technical teams and participate in solution design Partner with leadership to improve processes and help scale the account management practice What You'll Bring 5+ years in account management or client services, with strong project management experience Comfortable in agile/sprint environments and experienced working alongside software development teams Exceptional communicator, written and verbal, with a talent for client-facing presentations Preferred: background in digital marketing, CX technology, or SaaS; familiarity with Jira, Asana, or similar tools Who You Are At c308, character matters as much as credentials. Our core values are not aspirational; they are how we operate. The right person for this role will see themselves here: Always Growing: Curious and always learning. You ask why before how, and you stay ahead by never stopping. No Secrets, Just Results: Transparent and accountable. You communicate clearly, own your outcomes, and skip the jargon. No Egos, Just Execution: Collaborative, not territorial. Titles do not drive decisions here. The best idea wins. Organized and dependable. Your follow-ups happen. People can count on you. Exceeding Expectations: Committed to excellence. You aim to raise the bar, not just meet it, for clients and teammates. Protecting Trust: Trustworthy with sensitive data. You understand that security and compliance are foundational, not optional. Why c308 22 years of expertise with the energy and ambition of a startup Varied, meaningful work across industries; no two engagements are the same Your ideas will actually influence how we grow and serve clients Hybrid work in Boise, competitive compensation, and real investment in your development #J-18808-Ljbffr