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Business Development Associate (Inside Sales)

Infoshred, LLC, East Windsor, CT, United States


Competitive base salary Location: East Windsor, CT Employment Type: Fulltime Compensation: Competitive base salary + performance based commission About Infoshred Infoshred, LLC has been a trusted, well-respected, and women‑owned provider of secure document destruction and information management services since 1993. We serve businesses throughout Connecticut with a strong focus on security, compliance, and customer relationships. As we continue to grow, we’re building a focused inside sales function to unlock additional value within our existing customer base and local market without the heavy travel demands of traditional outside sales. Rewards & Perks Competitive base salary Performance-based bonus plan of (up to $1,500 per quarter) Comprehensive medical, dental, vision, and Life Insurance coverage Paid time off and holidays 401K Retirement Benefit Plan with a company match Ongoing training and development About the Role This is a career building inside sales role for someone early in their sales journey who wants real ownership, not just call quotas. Required What You’ll Bring 1‑3 years of experience in inside sales, business development, account management, or a related role Comfort with outbound but "warm" outreach (calls, emails, follow‑ups) Experience using a CRM (specific platforms are teachable) Strong communication, organization, follow through and confidence Coachability, resilience, and comfort hearing "no" Nice to Have Exposure to B2B services or recurring revenue businesses Experience selling into operations, IT, or compliance teams Familiarity with prospecting tools like Apollo, ZoomInfo, or similar Why This Role Is Different Not a call center role – quality conversations over volume dialing Real ownership – you help close deals, not just set meetings Career growth – opportunity to grow into senior sales, account management, or outside sales Work‑life balance – inside sales model with very limited travel What You’ll Do Generate New Revenue Opportunities Follow‑up activities to help facilitate deal closure and expansion opportunities Identify expansion opportunities within existing shredding customers and targeted prospects Conduct outbound (but warm) calls and emails each week to introduce ITAD, storage, and scanning solutions Qualify customer needs and propose practical, compliant solutions Run a Clean, Measurable Sales Process Track all activity, conversations, and deal stages in Insightly CRM Maintain accurate pipeline data for forecasting and reporting Move opportunities forward with clear next steps and follow‑ups Collaborate & Deliver for Customers Partner closely with Customer Service and Operations to ensure smooth handoffs Participate in occasional local site visits or customer maintenance meetings Deliver professional proposals and solution summaries How Success Is Measured Ability to create viable opportunities from warm leads Creating cross‑sell opportunities from outreach to existing customers Regular follow‑through to maximize opportunities close rate Revenue growth from warm leads and cross‑selling activities You’ll have clear expectations, coaching, and visibility into how performance is measured – no guesswork. Equal Opportunity Employer Infoshred, LLC is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive, respectful workplace. #J-18808-Ljbffr