
Business Development Associate (Inside Sales)
Infoshred, LLC, East Windsor, CT, United States
Competitive base salary
Location: East Windsor, CT
Employment Type: Fulltime
Compensation: Competitive base salary + performance based commission
About Infoshred
Infoshred, LLC has been a trusted, well-respected, and women‑owned provider of secure document destruction and information management services since 1993. We serve businesses throughout Connecticut with a strong focus on security, compliance, and customer relationships.
As we continue to grow, we’re building a focused inside sales function to unlock additional value within our existing customer base and local market without the heavy travel demands of traditional outside sales.
Rewards & Perks
Competitive base salary
Performance-based bonus plan of (up to $1,500 per quarter)
Comprehensive medical, dental, vision, and Life Insurance coverage
Paid time off and holidays
401K Retirement Benefit Plan with a company match
Ongoing training and development
About the Role
This is a career building inside sales role for someone early in their sales journey who wants real ownership, not just call quotas.
Required
What You’ll Bring
1‑3 years of experience in inside sales, business development, account management, or a related role
Comfort with outbound but "warm" outreach (calls, emails, follow‑ups)
Experience using a CRM (specific platforms are teachable)
Strong communication, organization, follow through and confidence
Coachability, resilience, and comfort hearing "no"
Nice to Have
Exposure to B2B services or recurring revenue businesses
Experience selling into operations, IT, or compliance teams
Familiarity with prospecting tools like Apollo, ZoomInfo, or similar
Why This Role Is Different
Not a call center role – quality conversations over volume dialing
Real ownership – you help close deals, not just set meetings
Career growth – opportunity to grow into senior sales, account management, or outside sales
Work‑life balance – inside sales model with very limited travel
What You’ll Do
Generate New Revenue Opportunities
Follow‑up activities to help facilitate deal closure and expansion opportunities
Identify expansion opportunities within existing shredding customers and targeted prospects
Conduct outbound (but warm) calls and emails each week to introduce ITAD, storage, and scanning solutions
Qualify customer needs and propose practical, compliant solutions
Run a Clean, Measurable Sales Process
Track all activity, conversations, and deal stages in Insightly CRM
Maintain accurate pipeline data for forecasting and reporting
Move opportunities forward with clear next steps and follow‑ups
Collaborate & Deliver for Customers
Partner closely with Customer Service and Operations to ensure smooth handoffs
Participate in occasional local site visits or customer maintenance meetings
Deliver professional proposals and solution summaries
How Success Is Measured
Ability to create viable opportunities from warm leads
Creating cross‑sell opportunities from outreach to existing customers
Regular follow‑through to maximize opportunities close rate
Revenue growth from warm leads and cross‑selling activities
You’ll have clear expectations, coaching, and visibility into how performance is measured – no guesswork.
Equal Opportunity Employer
Infoshred, LLC is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive, respectful workplace.
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